Transactional HR Deputy Team Leader

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

This job is now closed

Job summary

This post is only open to applications from current employees of Hampshire and Isle of Wight Healthcare NHS Foundation Trust.

We have an exciting secondment opportunity for an experienced individual to join our busy Transactional HR Team as a Deputy Team Leader for a period of 5-6 months. We are seeking a highly motivated, proactive and organised individual who will join a team that provides assistance in relation to the employment life cycle, through the processing of new starters, changes during employment and leavers. You will need to be highly organised and be able to balance multiple supervisory activities alongside day-to-day administrative tasks.

The successful applicant will need to demonstrate that they work well as part of a team and have previous line management experience or applicable skills to manage a team effectively. You will work under the direction of the Transactional HR Team Leader but be expected to work on own initiative and be responsible for directing and supporting the work activities of the HR Administrators on a day to day basis and undertake line management supervision for the team.

Ideally you will hold an NVQ Level 4 in Administration or have equivalent applicable experience and be able to demonstrate excellent communication and leadership skills.

Experience of using the Electronic Staff Record (ESR) system is essential.

Main duties of the job

The post holder will manage the daily workflow through the team and ensure equal and fair distribution. They will oversee management of the inbox, picking up generic and more complex queries to support the HR Administrators. The post holder will also be expected to support the Transactional Team Leader in the on-going maintenance of ESR data quality through the accurate input of data and the creation of correctly coded positions, regularly checking team output to ensure consistency and accuracy; there will be an expectation that any anomalies are escalated to the Transactional HR & Contact Centre Team Leader. There will also be a requirement to run and produce regular reports and to support the Team Leader with any issues that may be complex or sensitive in nature.

The post holder will be part of the team that receives and implements large volumes of commencement, change and termination forms that have been sent to update ESR in a timely, accurate and efficient manner. They will be expected to deal with escalated challenges in regards to forms which have not been completed fully or incorrectly, ensuring that changes submitted are permitted within the parameters of Agenda for Change and other terms and conditions of employment as appropriate and escalating whenever appropriate to the HR Team Leader. There will also be an expectation that the post holder helps to implement and maintain excellent customer service standards.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

15 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year based on full time hours

Contract

Secondment

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

348-CORP-6429

Job locations

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

5 GCSE grades A-C or equivalent including English and Mathematics or relevant subjects, or proven experience through practice
NVQ 4 in administration or equivalent level 4 or 5 qualification
RSA II or equivalent

Desirable

ECDL or equivalent
Level 4 or 5 CIPD

Experience

Essential

Knowledge of Microsoft Office (Word, Excel, Outlook and Access)
Knowledge of NHS
Knowledge of Agenda for Change Terms and Conditions of employment
Knowledge of the ESR Core HR and Workstructures
Knowledge of Transactional HR Workflow management

Desirable

Knowledge of the Trust's organisation structure
Understanding of the Trusts Overpayment Process and Procedure
HR Experience

Person Specification

Qualifications

Essential

5 GCSE grades A-C or equivalent including English and Mathematics or relevant subjects, or proven experience through practice
NVQ 4 in administration or equivalent level 4 or 5 qualification
RSA II or equivalent

Desirable

ECDL or equivalent
Level 4 or 5 CIPD

Experience

Essential

Knowledge of Microsoft Office (Word, Excel, Outlook and Access)
Knowledge of NHS
Knowledge of Agenda for Change Terms and Conditions of employment
Knowledge of the ESR Core HR and Workstructures
Knowledge of Transactional HR Workflow management

Desirable

Knowledge of the Trust's organisation structure
Understanding of the Trusts Overpayment Process and Procedure
HR Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.