Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Senior Support Worker - Intensive Care Management

This job is now closed

Job summary

There is an exciting opportunity for successful applicant to be part of a dynamic multidisciplinary Community Mental Health Team working in the Intensive Case Management Team.

The Intensive Case Management Team is an integral part of the Community Mental Health Team and the team provide high quality holistic support for service users including individuals with complex needs.

The post holder will be expected to work with individuals who are experiencing a variety of mental health issues to promote recovery, reduce risks, assist on positive well being and functioning within the community.

While doing the job, the post holder will actively participate in the assessment of needs following care plan process caring for service users and ensuring care is collaborative and individualised.

The successful applicant will join a friendly , passionate ,supportive and caring team working in an environment that motivate and promote individual development.

Main duties of the job

To work as a member of the team providing mental health services as required to patients in the Intensive Case Management Team case load, and Community Mental Health Teams following assessment

To be available to work flexibly across 5 day a week service.

To assist in the delivery of high standards of care and support to individual clients working collaboratively with qualified nurses, social workers, occupational therapists, Psychologist and Doctors.

To offer intensive support to people under Intensive Case Management Team (ICM) working with people with complex needs and difficult to engage individuals

Engage with Team members in using Assertive Outreach Approach to support required service users to meet identified needs.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Please note, for part time hours the salary will be pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

449-Team2-1518

Job locations

St.Mary's Community Health Campus

St Mary's Community Health Campus, Milton Road

Portsmouth

Hampshire

PO3 6AD

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

NVQ 3 or Health Related Qualification or equivalent experience in an Acute/Crisis mental health setting/Rehabilitation setting.

Experience

Essential

Experience with working with people and patients, carers.
Experience of working within a multidisciplinary team.

Additional Criteria

Essential

Computer literate.
Communication and relationship skills.
Literacy skills.
Interpersonal skills.
Good time keeping, planning and being organised.
Admin/clerical skills.
Willingness to work flexibly.
Ability to de-escalate and use Breakaway techniques.
To be diplomatic and to possess conflict resolution skills.
Occasional exposure to highly unpleasant working conditions e.g. during home visits and or during assessment.
Ability to problem solve.
Knowledge of mental health diagnosis and appropriate care.
To have a working knowledge of Risk Assessment and management tools currently in used within AMH.
An understanding of the principles of equal opportunities as it relates to staff and patients and able to demonstrate personal commitment to challenging discrimination and promoting equalities.
The role requires Enhanced DBS.
The role requires the post holder to sign up to the Automatic Renewal DBS service.
Is able to work legally in the UK.
Ability to travel daily when required for meetings across a range of sites in Southampton/Portsmouth/Hampshire.
Post holders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK.

Desirable

Be skilled in logical reasoning, with good judgement.
Demonstrate ability to determine and work towards reducing level of risk to self, patients and others.
Ability to deal with verbal aggression.

Person Specification

Qualifications

Essential

NVQ 3 or Health Related Qualification or equivalent experience in an Acute/Crisis mental health setting/Rehabilitation setting.

Experience

Essential

Experience with working with people and patients, carers.
Experience of working within a multidisciplinary team.

Additional Criteria

Essential

Computer literate.
Communication and relationship skills.
Literacy skills.
Interpersonal skills.
Good time keeping, planning and being organised.
Admin/clerical skills.
Willingness to work flexibly.
Ability to de-escalate and use Breakaway techniques.
To be diplomatic and to possess conflict resolution skills.
Occasional exposure to highly unpleasant working conditions e.g. during home visits and or during assessment.
Ability to problem solve.
Knowledge of mental health diagnosis and appropriate care.
To have a working knowledge of Risk Assessment and management tools currently in used within AMH.
An understanding of the principles of equal opportunities as it relates to staff and patients and able to demonstrate personal commitment to challenging discrimination and promoting equalities.
The role requires Enhanced DBS.
The role requires the post holder to sign up to the Automatic Renewal DBS service.
Is able to work legally in the UK.
Ability to travel daily when required for meetings across a range of sites in Southampton/Portsmouth/Hampshire.
Post holders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK.

Desirable

Be skilled in logical reasoning, with good judgement.
Demonstrate ability to determine and work towards reducing level of risk to self, patients and others.
Ability to deal with verbal aggression.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus

St Mary's Community Health Campus, Milton Road

Portsmouth

Hampshire

PO3 6AD

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus

St Mary's Community Health Campus, Milton Road

Portsmouth

Hampshire

PO3 6AD

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)