Business Support Assistant

Job summary

We are recruiting for a Business Support Assistant to work as an integrated member of the Community Division providing comprehensive, professional, confidential, efficient, and effective administrative support to the team, including advice and support to patients / relatives and visitors.

To work with Locality Services to provide proactive administrative support to the team, assisting in the day-to-day operational work of the team. This will involve liaising with members of the team, service leads and members of community staff across the division as well as localities, the organisation, external organisations, and members of the public.

Provide efficient administrative, reception and clerical support to the team.

This is a full time position, but part time applicants may be considered. Please ensure you include your preferred number of hours in your application. Due to the nature of the services we support, working hours are currently fixed at either 08:00 to 16:00 or 08:30 to 16:30 and may include weekend working. Staff are required to work across 3 localities, as needed

Please note that the vacancy may close early if we receive sufficient applications.

Main duties of the job

To deal with a wide range of administrative tasks to include arranging appointments, filing and supporting the administrative team in the general day to day running of the office

Provide effective and efficient clerical and office support to the team as required.

Carry out all administrative and clerical duties and any associated initiatives, efficiently and to a high standard.

Keep accurate and clear records on all systems used by the service for both clients and staff.

To prioritise workload to meet demands of service as agreed with Lead Administrator/Team leader.

Organise meetings across health and social care system, using Outlook and make travel arrangements for staff as required (where relevant)

Photocopying, scanning, or filing as required.

Answering the telephone and dealing with enquires on behalf of the team and resolve any services enquires.

Maintenance of files, records, databases, reports, spreadsheets, website content and correspondence using Microsoft Office packages including Word, Excel and PowerPoint or bespoke software/databases.

Provision of general housekeeping duties such as reporting faults with office equipment and/or chasing up departments as necessary.

Undertake any duties commensurate with the post.

To collect updates from appropriate service areas and support the service to produce regular performance and activity statistical data.

Always ensure suitable communications and behaviour, in line with the Trust visions and values statement.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of Wight.

With a dedicated workforce exceeding 13,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal areas.

We are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do. By working closely with our partners, we're creating a forward-thinking, inclusive organisation that champions staff development, well-being, and collaboration.

Join us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Sandown Health Centre

The Barracks and Civic Centre Offices, Broadway

Sandown

Isle of Wight

PO36 9EA

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Sandown Health Centre

The Barracks and Civic Centre Offices, Broadway

Sandown

Isle of Wight

PO36 9EA

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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