Administrator / Receptionist - New Forest CMHT (West)
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Job summary
Administrator / Receptionist
New Forest CMHT (West) - Waterford House, New Milton
We are looking for someone to work full-time, Monday to Friday in a busy, customer/administration service-based role with the New Forest Community Treatment team based in New Milton.
This post will suit an experienced, enthusiastic and flexible individual who is committed to providing a first class customer care experience to patients. This post will suit individuals who thrive in busy dynamic environments.
You must:
Demonstrate previous experience of delivering first class customer care in a dynamic environment
Demonstrate excellent communication skills
Demonstrate the personal qualities required of a caring, compassionate and flexible individual
Possess IT Skills
Main duties of the job
To input clinical data onto the electronic patient record
To receive incoming telephone calls and recorded messages to the Service and take messages, taking action where appropriate and within level of responsibility, including making calls to outside agencies
To receive all incoming mail and distribute to the relevant recipient. To sort outgoing mail for the Royal Mail and internal services
To organise room bookings and pre-book rooms for regular meetings
To carry out photocopying, scanning and filing as required
To order stationery and medical supplies as required
About us
Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.
With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.
We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation.
The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed.
Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.
Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.
Details
Date posted
13 October 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year
Contract
Permanent
Working pattern
Full-time
Reference number
348-SW-5980
Job locations
Waterford House
142 Station Road
New Milton
Hampshire
BH25 6LP
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Waterford House
142 Station Road
New Milton
Hampshire
BH25 6LP
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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