Southern Health NHS Foundation Trust

Junior Telecoms Engineer

Information:

This job is now closed

Job summary

This post is open to employees of Southern Health NHS Foundation Trust and Solent NHS Trust only.

Southern Health NHS Foundation Trust are looking for a Junior Telecoms Engineer to help provide hands on support on-site, and remotely, for users located throughout the Trust.

The successful candidate will play a key part in helping to support the above as well as in the deployment of the new Cisco telephony platform.

You will enjoy a varied range of work including installation and commissioning of new telephony hardware and software, fault finding legacy and Unified Communications systems, auditing and reporting, and working through the Trust's management portal closing new service requests and incidents.

The successful candidate will be an enthusiastic and hard-working individual with technical experience in telephony being an advantage, although in house training will be provided.

You must have a high-level knowledge of Microsoft office and other relevant systems.

The role will start as a band 5 position with a review moving to band 6 after 12 months, based upon milestones and job progressions being met.

Main duties of the job

You will enjoy a varied range of work including installation and commissioning of new telephony hardware and software, fault finding legacy and Unified Communications systems, auditing and reporting, and working through the Trust's management portal closing new service requests and incidents.

Supporting the Telecoms Manager and deputising as required.

Completing in-house training for career progression.

Support other departmental requests that align with telephony.

Further details are contained within the job description / person specification.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation.

The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Details

Date posted

05 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-CORP-5294

Job locations

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • Relevant degree or relative experience in legacy and UC telephony

Desirable

  • Relevant technical telecommunications qualifications
  • ITIL foundation

Experience

Essential

  • Exposure to enterprise telecommunications products
  • Experience of troubleshooting telecoms faults in enterprise networks
  • Experience using management tools for monitoring and troubleshooting telecommunication networks

Desirable

  • Experience of telecommunications systems in a hospital environment.
  • Working with suppliers on large-scale projects.
  • Experience of management of telecommunication systems in a large enterprise environment
Person Specification

Qualifications

Essential

  • Relevant degree or relative experience in legacy and UC telephony

Desirable

  • Relevant technical telecommunications qualifications
  • ITIL foundation

Experience

Essential

  • Exposure to enterprise telecommunications products
  • Experience of troubleshooting telecoms faults in enterprise networks
  • Experience using management tools for monitoring and troubleshooting telecommunication networks

Desirable

  • Experience of telecommunications systems in a hospital environment.
  • Working with suppliers on large-scale projects.
  • Experience of management of telecommunication systems in a large enterprise environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Telecoms Manager

Paul Theobald

paul.theobald@southernhealth.nhs.uk

02382310031

Details

Date posted

05 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-CORP-5294

Job locations

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Supporting documents

Privacy notice

Southern Health NHS Foundation Trust's privacy notice (opens in a new tab)