Team Administrator

Job summary

We are looking for a friendly, enthusiastic, and motivated person who enjoys working as part of a team. It is an opportunity to join the CAU Team as the Team Administrator. You must have excellent communication and IT skills commensurate with this role. The position is based at Gosport War Memorial Hospital for the Community Assessment Unit. This role will provide administrative support to the community assessment unit and be responsible for providing comprehensive administrative support to the team. The CAU is entering an exciting period with the expansion of the service to support our local community. As a unit with interact with several community teams to provide the best care for our patients.

The post holder will proactively and positively contribute to the successful overall performance of the Trust. We are looking for people who will deliver excellent levels of customer service to all patients/visitors and staff at the Trust. The post holder needs to be innovative and organized developing effective ways of working to create strong partnerships and relationships with all stakeholders to support the Community Assessment Unit and develop an organisational culture that fosters collaborative working among all staff groups, to ensure a focused commitment to delivering quality services and outcomes.

Contact Caroline Thompson Clinical Lead.Caroline.thompson@southernhealth.nhs.uk 02382318002

This post is for 15 hours per week.

Main duties of the job

To contribute to the provision of effective and efficient running of the Community Assessment Unit, including answering telephone calls from patients, carers, and other health care agencies and professionals and accurately receiving and recording information in order to convey to other staff through the electronic patient record or verbally in a timely way. The administrator will also assist in processing email referrals and messages received by the team. The administrator role will adhere to the service specification and operating procedures, and provide administrative support to multidisciplinary staff. The Community Assessment Unit receives referrals from GPs, nurses and other healthcare professionals. There will be a need to allocate to, prioritise, and communicate with the CAU team to ensure seamless, consistent and safe care to patients.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation.

The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Gosport War Memorial Hospital

Bury Road

Gosport

Hampshire

PO12 3PW

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Gosport War Memorial Hospital

Bury Road

Gosport

Hampshire

PO12 3PW

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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