HR Administrator - Contact Centre

Southern Health NHS Foundation Trust

This job is now closed

Job summary

We are looking to recruit an enthusiastic and self-motivated individual to join our busy HR Team.

You will be part of a small team who provide the first port of call for all employees and external partners with HR related queries and deliver a professional, efficient and high quality HR Administration service.

You will provide HR administration assistance in relation to various aspects of the employment life cycle including support for processing of new starters, changes during employment and leavers.

While in this role the post holder will be able to work towards gaining an Level 3 Apprenticeship in HR Support.

Main duties of the job

You will aim to provide a first call resolution when receiving queries from applicants, managers and employees, or sign post customers to the relevant team as appropriate. You will offer an excellent, professional and compassionate standard of customer service.

Experience of using the Electronic Staff Record ESR system would be desirable but not essential as training will be given on all workforce systems used.

You ideally will hold an NVQ Level 3 in Administration or have equivalent applicable experience and will be able to demonstrate your excellent organisation and communication skills. We are looking for someone who works well within a team and enjoys learning new skills. Full training on our Workforce systems will be provided.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.

We function as a unified team, placing patients and staff at the forefront of all our endeavours.

Our 7,000 plus workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.

We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.

Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.

While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Date posted

30 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-CORP-3724

Job locations

Hawthorn Lodge

Moorgreen Hospital, Botley Road, West End

Southampton

Hampshire

SO30 3JB

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

5 GCSE'S at Grades A-C or equivalent including English and Mathematics or relevant Subjects, or proven experience through practice.
NVQ Level 3 in Administration.

Person Specification

Qualifications

Essential

5 GCSE'S at Grades A-C or equivalent including English and Mathematics or relevant Subjects, or proven experience through practice.
NVQ Level 3 in Administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.