Team Administrator

Job summary

To provide a comprehensive medical secretarial support to ensure the smooth and efficient operation of the CMHT clinical staff. Communicate with a range of internal and external professionals and organisations whilst providing good customer service experience for all patients at all times.

Ensure a friendly and professional ethos within the team/department for patients and staff.

Main duties of the job

To provide a comprehensive, timely and accurate secretarial support to the clinical staff based at the CMHT. Ensuring confidentiality of patient records is maintained according to Data Protection and Caldicott Guardianship guidelines and sensitively when dealing with contentious and complex information, liaising with other departments.

To carryout the administration of all new referrals, sending out appointments, liaising with patients or the carers to answer any queries they may have. Type up assessments and carryout any administration required following the assessment.

Coordinate and organise actions arising from correspondence and ensure prompt and efficient response, as required, by the medical staff. Coordination with other professionals, outside Agencies, legal staff, Trust staff etc and maintaining records.

Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service, arranging for clinic lists to be available to reception staff before clinic commences and the retrieval of clinic lists at the end of the clinic, in line with the Trust key target timescales.

About us

Are you committed to providing remarkable care and service?Are you passionate about helping people and want to make a difference every day?We want to meet you!

Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.

Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.

Here at SHFT we have so much to be proud of:

• Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
• We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
• We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.

Come to work with us, together we will provide outstanding treatment and care to improve lives.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

68b Junction Road

68b Junction Road

Andover

Hampshire

SP10 3QX

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Southern Health NHS Foundation Trust

Address

68b Junction Road

68b Junction Road

Andover

Hampshire

SP10 3QX

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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