Team Administrator / Receptionist
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Job summary
We are looking for someone to work in a busy, customer/administration service-based role with the New Forest Community Treatment team based in New Milton.
As the team administrator / receptionist, you will work alongside colleagues within the administration team. As an enthusiastic team player with a can-do attitude, you will also be expected to work as part of a wider administration service supporting front line staff, service users and carers. You will be expected to have excellent telephone and communication skills.
This will suit you if you are dynamic, pro-active and enjoy working in a fast-paced environment, and while we would value previous experience of working within a mental health setting, or the wider NHS, this is not essential as full training and support will be provided.
Main duties of the job
To input clinical data onto the electronic patient record
To receive incoming telephone calls and recorded messages to the Service and take messages, taking action where appropriate and within level of responsibility, including making calls to outside agencies
To receive all incoming mail and distribute to the relevant recipient. To sort outgoing mail for the Royal Mail and internal services
To organise room bookings and pre-book rooms for regular meetings
To carry out photocopying, scanning and filing as required
To order stationery and medical supplies as required
About us
Are you committed to providing remarkable care and service?Are you passionate about helping people and want to make a difference every day?We want to meet you!
Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.
Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.
Here at SHFT we have so much to be proud of:
- Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
- We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
- We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.
Come to work with us, together we will provide outstanding treatment and care to improve lives.
Details
Date posted
14 January 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 to £22,383 a year Based on full time hours
Contract
Permanent
Working pattern
Full-time
Reference number
348-SW-3558
Job locations
Waterford House
142 Station Road
New Milton
Hampshire
BH25 6LP
Employer details
Employer name
Southern Health NHS Foundation Trust
Address
Waterford House
142 Station Road
New Milton
Hampshire
BH25 6LP
Employer's website
https://www.southernhealth.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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