e-Rostering Administrator

Job summary

We are looking for a confident system administrator to join a small busy team. Our team plays a major role in supporting the Trust with its eRostering systems to produce accurate, effective and efficient rosters which lead to accurate pay and reward. The primary function of the role will be to assist eRoster and eExpenses users with system queries and functionality. Other duties will include ensuring the system is up to date with staff changes and troubleshooting complex problems.

The successful candidate should have working knowledge of Microsoft Office applications and an understanding of database functionality. They should be able to work on their own initiative and have a friendly, approachable manner with excellent customer service skills and an aptitude for learning new software and processes.

This is a non patient facing role and is office based. Our users are Trust employees.

Full training on the eRoster and related systems will be provided, although existing experience would be advantageous.

Main duties of the job

Act as the first point of contact for queries and issues from Healthroster and expense users.

Provide system support on all the Healthroster systems, sharing knowledge to users and improving their skills.

Maintain the generic email and expense inbox, answering/supporting users on a daily basis by phone and Teams also. As a very busy service, the requests for assistance are numerous and constant.

The postholder needs to be able to maintain a professional manner and understand HR policy and process.

To be able to share best practice clearly and where knowledge lacks, escalate appropriately.

Assist with communication to users regarding approval and finalisation deadlines.

Adhere to monthly payroll deadlines and acting on queries from payroll.

About us

Are you committed to providing an excellent service?Are you passionate about helping people and want to make a difference every day?We want to meet you!

Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.

Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.

Here at SHFT we have so much to be proud of:

• Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
• We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
• We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.

Come to work with us, together we will provide outstanding treatment and care to improve lives.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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