Business Support Administrator - Apprentice

Job summary

Are you looking for an apprenticeship role working towards a Customer Service Practitioner Level 2 qualification? Would you like to join a friendly successful team that will develop and support you? If so we would love to hear from you.

An exciting opportunity has arisen for two apprentice administrators to join the Learning Education and Development team (LEAD). We are looking for committed and enthusiastic individuals to cover a diverse range of administrative processes with the aptitude to cope in a fast-paced environment providing an essential support service to the wider team and trust staff alike.

The two apprenticeship roles are each offered as 18 month fixed term contracts.

Please note that previous applicants need not apply.

Main duties of the job

Both apprenticeships will offer varied and interesting roles assisting the Business Support Administration Lead in the administration and provision of a wide range of training programmes for Southern Health staff. To further develop personal knowledge and skills individuals will work within the wider LEAD team assisting where required.

The successful applicants will be highly motivated and be able to demonstrate a pleasant and professional telephone manner and be competent in listening and recording accurate and complex information. Post holders will be capable of prioritising their workstreams in order to meet deadlines, have excellent communication skills and have a customer focussed approach. The successful applicants will also be capable of working digitally and competent in the use of Office 365 and MS Teams.

Previous experience of working within a training environment or the NHS is desirable but not essential as full training will be provided.

About us

Are you committed to providing remarkable care and service?

Are you passionate about helping people and want to make a difference every day?

We want to meet you!

Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.

Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.

Here at SHFT we have so much to be proud of:

• Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
• We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
• We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.

Come to work with us, together we will provide outstanding treatment and care to improve lives.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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