Tees Esk and Wear Valleys NHS Foundation Trust

Community Support Worker

The closing date is 03 May 2026

Job summary

This post is not open to trainees.

The successful candidate must have completed the Level 2 Diploma in Health and Social Care or equivalent, with Literacy and Numeracy Level 2 or equivalent. Completion of the Trust Healthcare Assistant competencies within the first six months is required.

An exciting opportunity has arisen for a Community Support Worker in our community rehab team at Lustrum Vale, Stockton. The role involves delivering high-quality, patient-centred care within a multidisciplinary, community-based setting. The post aims to improve the lives of individuals with mental health issues by reducing the impact of their condition through excellent services promoting recovery and wellbeing. Candidates must demonstrate compassion towards patients and carers, work collaboratively with other services, and assist in delivering care under the guidance of registered practitioners, often with limited supervision, in patients' homes and community settings.

The role also involves promoting social inclusion, access, participation, and engaging in quality improvement activities.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, the starting salary for this role would not meet the required salary threshold for this post to be eligible for sponsorship under the Health and Care (Skilled Worker) visa. https://www.gov.uk/health-care-worker-visa/your-job

Main duties of the job

Clinical Responsibilities, Patient Contact, Maintains safety, privacy and dignity of all patients in the delivery of patient centred care, recognising and respecting differences including spiritual and cultural beliefs. Responsible for recognising the signs of patient harm, abuse or neglect, and follows correct safeguarding policies. Undertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team. Completes patient assessment tools and accurately summarises within patient care records. Identifies changes in patients' presentation and acts, reports and records appropriately.

Regularly accompanies and provides support to patients in a variety of community settings, as delegated and dependent on current risk assessment. This includes social inclusion/community integration/transfer to and from appropriate areas e.g. acute hospitals, dentist etc. Assists in the provision of health education and advice on health promotion to patients and their carers. Demonstrates safe breakaway techniques in the management of violence and aggression as required. Demonstrates safe moving and handling of patients using equipment as required. Where appropriate and with authorisation, acts as an advocate for patients/carers. To promote at all times a positive image of people with mental ill health.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Details

Date posted

17 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-TSA-027-26-A

Job locations

Lustrum Vale,

Stockton on Tees

TS19 0EA


Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Qualifications

Essential

  • Diploma in Health and Social Care level 2 or equivalent
  • Care Certificate
  • Key skills in Literacy and Numeracy Level 2
  • Successful completion of Trust's full HCA Framework within 6-month probationary period

Experience

Essential

  • Previous experience as a Band 2/3 HCA or equivalent in a care environment.

Desirable

  • Previous experience of working with people with mental/social health needs or learning disabilities.

Knowledge

Essential

  • Person centred care
  • Awareness of legal frameworks including Mental Health legislation (within agreed timescale)

Skills

Essential

  • Effective verbal and written communication skills
  • Time management and ability to prioritise effectively
  • Competency in record keeping (within agreed timescales)
  • Breakaway techniques (within agreed timescales)
Person Specification

Qualifications

Essential

  • Diploma in Health and Social Care level 2 or equivalent
  • Care Certificate
  • Key skills in Literacy and Numeracy Level 2
  • Successful completion of Trust's full HCA Framework within 6-month probationary period

Experience

Essential

  • Previous experience as a Band 2/3 HCA or equivalent in a care environment.

Desirable

  • Previous experience of working with people with mental/social health needs or learning disabilities.

Knowledge

Essential

  • Person centred care
  • Awareness of legal frameworks including Mental Health legislation (within agreed timescale)

Skills

Essential

  • Effective verbal and written communication skills
  • Time management and ability to prioritise effectively
  • Competency in record keeping (within agreed timescales)
  • Breakaway techniques (within agreed timescales)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Lustrum Vale,

Stockton on Tees

TS19 0EA


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Lustrum Vale,

Stockton on Tees

TS19 0EA


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Richard Wynn

richard.wynn@nhs.net

Details

Date posted

17 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-TSA-027-26-A

Job locations

Lustrum Vale,

Stockton on Tees

TS19 0EA


Supporting documents

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