Job summary
An Exciting Opportunity to Make a Real Difference
Are you passionate about improving healthcare quality and ensuring the highest standards for patient care? Do you have strong organisational skills, an eye for detail, and enjoy working with data? If so, we have the perfect role for you.
We are looking for enthusiastic and motivated full-time Band 4 Quality Assurance Facilitators to join our dynamic and forward-thinking team within the Nursing and Governance Directorate. This is your chance to play a key role in shaping clinical excellence across our Trust.
Main duties of the job
What You'll Be Doing
- Support the Clinical Audit and Effectiveness Lead and Quality Compliance Team in delivering a robust Clinical Audit Programme.
- Assist in planning, coordinating, and undertaking clinical audit projects that drive improvements in patient care.
- Collect, analyse, and interpret data (both quantitative and qualitative) to inform decision-making and compliance.
- Maintain and develop standard systems and processes that underpin quality governance.
- Communicate findings clearly and confidently to both clinical and non-clinical staff, ensuring everyone understands how we can improve together.
What We're Looking For
- A good educational background (A-levels, BTEC, NVQ Level 4 or equivalent experience).
- Strong keyboard and IT skills, with the ability to work confidently with data.
- Excellent communication skills, both written and verbal information effectively with clinical and non-clinical staff.
- Experience in a clinical or information environment is desirable, but not essential - we'll provide full training and support.
- A proactive, organised approach and a genuine interest in healthcare quality.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
Why Join Us?
- Be part of a supportive, innovative team that values your ideas and contributions.
- Gain hands-on experience in clinical governance and audit, opening doors to future career progression.
- Enjoy flexible working arrangements, NHS benefits, and opportunities for personal development.
- Make a tangible impact on patient safety and care quality across the Trust.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Additional contact details: Leanne McCrindle: Associate Director of Quality Governance, Compliance and Quality Data
email: leannemccrindle@nhs.net.
Telephone number: 07919014511
Job description
Job responsibilities
Why Join Us?
- Be part of a supportive, innovative team that values your ideas and contributions.
- Gain hands-on experience in clinical governance and audit, opening doors to future career progression.
- Enjoy flexible working arrangements, NHS benefits, and opportunities for personal development.
- Make a tangible impact on patient safety and care quality across the Trust.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Additional contact details: Leanne McCrindle: Associate Director of Quality Governance, Compliance and Quality Data
email: leannemccrindle@nhs.net.
Telephone number: 07919014511
Person Specification
Knowledge and Qualiications
Essential
- Good educational background to "A" level or equivalent (including NVQ level 4 or equivalent NHS experience)
Desirable
- Degree in relevant subject area
- ECDL or equivalent
Experience
Essential
- Able to confidently collect and analyse data
- Some working experience in a clinical or information environment
Desirable
- Previous NHS experience
- Knowledge of clinical audit and effectiveness methodologies
Skills and Knowledge
Essential
- Interpretation and presentation of data
- Able to write meaningful and accurate reports
- Knowledge and understanding of patient confidentiality issues
- Good keyboard skills and the ability to confidently use software packages, e.g., Microsoft Word, Excel, Access and PowerPoint
- Able to conduct literature searches
Desirable
- Understanding of Clinical Governance in the NHS
- Presentation skills
- Familiarity with medical terminology
Person Specification
Knowledge and Qualiications
Essential
- Good educational background to "A" level or equivalent (including NVQ level 4 or equivalent NHS experience)
Desirable
- Degree in relevant subject area
- ECDL or equivalent
Experience
Essential
- Able to confidently collect and analyse data
- Some working experience in a clinical or information environment
Desirable
- Previous NHS experience
- Knowledge of clinical audit and effectiveness methodologies
Skills and Knowledge
Essential
- Interpretation and presentation of data
- Able to write meaningful and accurate reports
- Knowledge and understanding of patient confidentiality issues
- Good keyboard skills and the ability to confidently use software packages, e.g., Microsoft Word, Excel, Access and PowerPoint
- Able to conduct literature searches
Desirable
- Understanding of Clinical Governance in the NHS
- Presentation skills
- Familiarity with medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
