Tees Esk and Wear Valleys NHS Foundation Trust

Community Support Worker - MHSOP Memory Service

The closing date is 28 November 2025

Job summary

An exciting opportunity has arisen to recruit a Band 3 Community Support Worker to our Memory Team in Scarborough. The post holder will be part of a passionate and innovative multi-disciplinary team, exploring new ways of working and contributing to the effective provision of high-quality assessment and diagnostic pathways for older adults with concerns about their memory. The post holder will provide a range of services including keeping in touch calls with service users and families prior to first contact with the team, support with physical health checks, both prior to and after prescribing where appropriate, practical and emotional support to individual service users, their carers and families as indicated by the individual care plans co-created by the person and their Link Worker.

The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent and have a Care Certificate to be considered for this position. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

We are looking for a dynamic and motivated individual with a passion for older adult mental health care and who will work with the Memory Team, to deliver a high standard of care and support. You will be joining a committed and supportive group of clinicians who really do put patients at the centre of what they do. You will be working alongside a multi-disciplinary team of practitioners, including Nurses, Psychiatrists, and Psychologists. The job will involve supporting professionally qualified staff, often without direct supervision, to implement, monitor and evaluate person-centred, co-created plans of care; ensuring that service users and care givers within their designated caseload receive appropriate care and support depending on their needs. Previous experience of working with older adults in a health/social care setting is essential and experience of supporting older adults with physical and/or mental health problems in the community would be preferable. The ability to travel independently is essential for this post.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Details

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

346-NYM-066-25-A

Job locations

Cross Lane Hospital

Scarborough

YO12 6DN


Job description

Job responsibilities

It is essential the candidates read the Job Description for this post and ensure that they meet the essential criteria outlined within the Person Specification before applying. Please kindly note, if you do not meet the essential criteria, we will be unable to shortlist you for this opportunity. Evidence to support necessary qualifications/training and experience is required at shortlisting and at interview. Please contact us if you have any questions about the role or Person Specification.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

This post is subject to a satisfactory Enhanced Disclosure andBarring Service check.

If you are interested in applying for this position or have any questions, we encourage you to contact us:

Rebecca Rowley - Clinical Specialist Nurse for Memory Services

rebecca.rowley8@nhs.net

Tara Oakley - Team Manager

tara.oakley5@nhs.net

Job description

Job responsibilities

It is essential the candidates read the Job Description for this post and ensure that they meet the essential criteria outlined within the Person Specification before applying. Please kindly note, if you do not meet the essential criteria, we will be unable to shortlist you for this opportunity. Evidence to support necessary qualifications/training and experience is required at shortlisting and at interview. Please contact us if you have any questions about the role or Person Specification.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

This post is subject to a satisfactory Enhanced Disclosure andBarring Service check.

If you are interested in applying for this position or have any questions, we encourage you to contact us:

Rebecca Rowley - Clinical Specialist Nurse for Memory Services

rebecca.rowley8@nhs.net

Tara Oakley - Team Manager

tara.oakley5@nhs.net

Person Specification

Qualifications

Essential

  • Diploma in Health and Social Care level 2 or equivalent
  • Care Certificate
  • Key skills in Literacy and Numeracy level 2
  • Successful completion of Trust's full HCA Framework within 6-month probationary period

Other

Essential

  • Ability to travel independently in accordance with Trust policies and service need
  • This post is subject to a satisfactory Disclosure and Barring Service check.

Experience

Essential

  • Previous experience as a Band 2/3 HCA or equivalent in a care environment.

Desirable

  • Previous experience of working with people with mental/social health needs or learning disabilities

Skills

Essential

  • Effective verbal and written communication skills
  • Time management and ability to prioritise effectively
  • Competency in record keeping (within agreed timescales)
  • Breakaway techniques (within agreed timescale)

Desirable

  • Competency in ECG and venepuncture

Personal Attributes

Essential

  • Able to work in accordance with the Staff Compact and Trust Values and Behaviours
  • Compassionate in meeting the needs of vulnerable people and their families and carers
  • Able to work flexibly and co-operatively as part of a team
  • Committed to continual quality and service improvement
  • Self awareness and committed to continual personal development
Person Specification

Qualifications

Essential

  • Diploma in Health and Social Care level 2 or equivalent
  • Care Certificate
  • Key skills in Literacy and Numeracy level 2
  • Successful completion of Trust's full HCA Framework within 6-month probationary period

Other

Essential

  • Ability to travel independently in accordance with Trust policies and service need
  • This post is subject to a satisfactory Disclosure and Barring Service check.

Experience

Essential

  • Previous experience as a Band 2/3 HCA or equivalent in a care environment.

Desirable

  • Previous experience of working with people with mental/social health needs or learning disabilities

Skills

Essential

  • Effective verbal and written communication skills
  • Time management and ability to prioritise effectively
  • Competency in record keeping (within agreed timescales)
  • Breakaway techniques (within agreed timescale)

Desirable

  • Competency in ECG and venepuncture

Personal Attributes

Essential

  • Able to work in accordance with the Staff Compact and Trust Values and Behaviours
  • Compassionate in meeting the needs of vulnerable people and their families and carers
  • Able to work flexibly and co-operatively as part of a team
  • Committed to continual quality and service improvement
  • Self awareness and committed to continual personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Cross Lane Hospital

Scarborough

YO12 6DN


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Cross Lane Hospital

Scarborough

YO12 6DN


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Tara Oakley

tara.oakley5@nhs.net

01723348600

Details

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

346-NYM-066-25-A

Job locations

Cross Lane Hospital

Scarborough

YO12 6DN


Supporting documents

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