Tees Esk and Wear Valleys NHS Foundation Trust

Team Administrator

The closing date is 26 August 2025

Job summary

An opportunity has arisen to recruit a highly motivated and experienced individual to a Team Administrator position working 37.5 hours per week supporting the LD CAMHS team in North End House, Durham. The LD CAMHS team are also based in Acley Centre, Newton Aycliffe therefore some cross cover would be required in this role which may include travelling and working at alternative bases.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

An exciting opportunity has arisen for a conscientious and supportive Team Administrator to join our busy and dedicated team based within LD CAMHS in North End House, Durham.

The Team Administrator role is pivotal in the day to day operations of the multidisciplinary teams. As part of this role, you will work closely with Psychologists, Consultants, Clinicians, Senior Managers and the wider teams to provide the best possible care to the service user.

We are looking for someone who is able to multitask in a busy environment, communicate confidently, prioritise their workload and meet deadlines, build strong working relationships with a variety of people and excellent typing skills.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-DDC-037-25-A

Job locations

North End House

Durham

DH1 4LW


Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Qualifications

Essential

  • Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.

Desirable

  • Level 3 in Business Administration.
  • RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

Essential

  • Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
  • Customer Service experience (face to face, answering calls, correspondence)
  • Experience of organising completing demands and workloads.
  • Experience of setting up and maintenance of administrative systems and processes.
  • Experience of working autonomously and proactively

Desirable

  • Experience of supporting/supervising staff
  • Experience of handling monies and working within financial guidelines.

Knowledge

Essential

  • Comprehensive knowledge of Microsoft Office applications
  • Understanding of data protection and the need for confidentiality and how to maintain this.
  • Knowledge of office systems and processes

Desirable

  • Knowledge of NHS systems
Person Specification

Qualifications

Essential

  • Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.

Desirable

  • Level 3 in Business Administration.
  • RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

Essential

  • Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
  • Customer Service experience (face to face, answering calls, correspondence)
  • Experience of organising completing demands and workloads.
  • Experience of setting up and maintenance of administrative systems and processes.
  • Experience of working autonomously and proactively

Desirable

  • Experience of supporting/supervising staff
  • Experience of handling monies and working within financial guidelines.

Knowledge

Essential

  • Comprehensive knowledge of Microsoft Office applications
  • Understanding of data protection and the need for confidentiality and how to maintain this.
  • Knowledge of office systems and processes

Desirable

  • Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

North End House

Durham

DH1 4LW


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

North End House

Durham

DH1 4LW


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Lead

Amy Banks

amybanks1@nhs.net

01325529520

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-DDC-037-25-A

Job locations

North End House

Durham

DH1 4LW


Supporting documents

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