Tees Esk and Wear Valleys NHS Foundation Trust

Patient Systems Team Lead

The closing date is 31 July 2025

Job summary

This post is only open to current employees of TEWV. Any applications received from non-TEWV employees will not be considered.

This role offers an exciting opportunity to join the Patient Systems Team leading ondeveloping and providing technical support and technical systems administration for TEWV's portfolio of Patient Information Systems.

The role will primarily lead on the development and maintenance of SystmOne, but will also undertake development and maintenance on TEWV's other Patient Systems which are CITO, Electronic Prescribing, Paris and Virtual Visits.

Applicants MUST be educated to Degree standard or equivalent in an Informatics Subject, or evidence equivalent experiential learning. In addition, applicants must have significant experience of managing, supporting and administering large information systems and Significant experience of planning and delivering change within an informatics environment.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Key duties include:

  • Planning, delivering and evaluating appropriate systems developments using the Agile methodology.
  • Developing and Maintaining Patient Systems (Primarily SystmOne)
  • Managing System upgrades (including testing, configuration and issue management), which will include periodic out of hours working.
  • Supervising a team of Systems Officers to support the technical administration and development of large-scale patient systems.

About us

We are committed to supporting our staff in achieving a healthy work-life balance, alongside offering an excellent range of benefits for you and your family.

We want our staff to feel valued, supported and part of a close-knit team at TEWV where everyone's voice is heard and appreciated.

We are committed to supporting our staff with their continuous professional development.

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-CORP-056-25-A

Job locations

Flatts Lane Centre

Flatts Lane

Normanby

TS6 0SZ


Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Contracted Base

Please note that this role will be based at Flatts Lane in Middlesbrough for at least two days per week which is subject to change as per business requirements.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Contracted Base

Please note that this role will be based at Flatts Lane in Middlesbrough for at least two days per week which is subject to change as per business requirements.

Person Specification

Qualifications

Essential

  • Educated to Degree standard or equivalent preferably in an informatics related subject
  • OR Equivalent experiential learning in the field of Information systems design, development and implementation

Desirable

  • Post graduate qualification standard or equivalent or experiential learning in an informatics related subject

Experience

Essential

  • Significant experience of managing and administering a large information system
  • Significant experience of planning and delivering change within an informatics environment
  • Significant experience of change control processes and producing technical specification options
  • Significant experience of managing and supporting complex database management systems in busy, confidential settings
  • Experience of supervising staff
  • Experience of a customer led service
  • Experience of NHS IT systems and services
  • Experience of using and writing SQL and other system development languages.
  • Experience in managing projects or work packages
  • Experience of business process redesign

Desirable

  • Working in an NHS environment
  • Experience in the management of third party suppliers
  • ITIL

Knowledge

Essential

  • Demonstrable post-graduate level knowledge in the following areas: Relational database management systems (RDBS)
  • Business process redesign techniques
  • One or more computer system(s), hardware or software and procedures to develop reports, documents and spreadsheets
  • Facilitation and training delivery techniques
  • Software application platforms, e.g. (but not limited to) SQL, IBM, Oracle including practical applications
  • System change control processes, upgrades paths and release management
  • Knowledge of change management principles
  • Standard PC applications (e.g. PowerPoint, Word, Excel)

Desirable

  • Knowledge of current NHS legislation, policies and procedures
  • Knowledge of clinical processes and Patient Information Systems
  • Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off
Person Specification

Qualifications

Essential

  • Educated to Degree standard or equivalent preferably in an informatics related subject
  • OR Equivalent experiential learning in the field of Information systems design, development and implementation

Desirable

  • Post graduate qualification standard or equivalent or experiential learning in an informatics related subject

Experience

Essential

  • Significant experience of managing and administering a large information system
  • Significant experience of planning and delivering change within an informatics environment
  • Significant experience of change control processes and producing technical specification options
  • Significant experience of managing and supporting complex database management systems in busy, confidential settings
  • Experience of supervising staff
  • Experience of a customer led service
  • Experience of NHS IT systems and services
  • Experience of using and writing SQL and other system development languages.
  • Experience in managing projects or work packages
  • Experience of business process redesign

Desirable

  • Working in an NHS environment
  • Experience in the management of third party suppliers
  • ITIL

Knowledge

Essential

  • Demonstrable post-graduate level knowledge in the following areas: Relational database management systems (RDBS)
  • Business process redesign techniques
  • One or more computer system(s), hardware or software and procedures to develop reports, documents and spreadsheets
  • Facilitation and training delivery techniques
  • Software application platforms, e.g. (but not limited to) SQL, IBM, Oracle including practical applications
  • System change control processes, upgrades paths and release management
  • Knowledge of change management principles
  • Standard PC applications (e.g. PowerPoint, Word, Excel)

Desirable

  • Knowledge of current NHS legislation, policies and procedures
  • Knowledge of clinical processes and Patient Information Systems
  • Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Flatts Lane Centre

Flatts Lane

Normanby

TS6 0SZ


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Flatts Lane Centre

Flatts Lane

Normanby

TS6 0SZ


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Patient Systems Manager

Andrew Graham

andrew.graham5@nhs.net

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-CORP-056-25-A

Job locations

Flatts Lane Centre

Flatts Lane

Normanby

TS6 0SZ


Supporting documents

Privacy notice

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