Job summary
An exciting opportunity has arisen to recruit a Band 7 Business Intelligence Integrated Performance Manager. The post is based at Flatts Lane Centre, Normanby, however, the Trust endorses a flexible working model that fully facilitates a blended approach to remote and on-site working.
The role will be working within the Integrated Performance Approach workstream and will be the information specialist responsible for the development and deployment lifecycle of KPIs. The role will lead the gathering of requirements for KPIs, from staff from a variety of backgrounds across the organisation. This role will oversee and approve the production of high quality, accurate and clear KPI Proformas in a timely manner to ensure a seamless flow from development into testing and production. We expect the postholder to be a subject matter expert in KPI SQL production and lead the development of new functionality (e.g. dashboards, reports and self-service analysis) which supports users to engage with Integrated Performance data.
This role will involve working closely with the Trust Performance team, BI Developers and ETL/Data Warehouse developers within the IIC Team, staff within the wider Business Intelligence & Reporting section and customers, to support the Trust's data needs in relation to Our Journey for Change.
Main duties of the job
Background in full lifecycle KPI SQL development & deployment within a large BI System, requirements gathering, translation of technical specifications to clinical processes, specification & proforma production
Subject matter expert in development & customisation of BI user interfaces to meet organisational requirements, improving user experience & facilitate self-service analysis, data manipulation & presentation via multiple tools, including Dashboarding Software (Cognos, Tableau, SSRS), Excel, MS Access
Experience with large & complex data, clinical services and their interactions with data, data governance, data quality, change management, practical skills in relation to BI systems and associated technology. Excellent customer liaison skills enabling provision of a high-quality customer focused BI service meeting the needs of clinical & corporate services. Taking time to understand and manage customer requirements and expectations
Experience of staff supervision, task planning & allocation and ensures effective planning and delivery of new developments and complex workstreams, adjusting allocation of work within the team to prioritise different demands, providing regular progress status reports of these developments through the appropriate use of a range of management techniques (such as project management, Agile working, and sprints)
Can convey benefits of developing & promoting a culture where information is used as a vital tool for delivering care to patients
About us
The Business Intelligence Integrated Performance team is part of the Business Intelligence & Clinical Outcomes Section of the Digital & Data Services Department working towards the Trusts Digital & Data Journey to Change.
The Digital & Data Services Department is an award-winning, dynamic, and fast-paced environment consisting of over 140 multi-disciplined and talented staff across well structured, supportive, and friendly teams. This leads to many rewarding opportunities for development, self-growth and promotion which is demonstrated by low staff turnover and the significant amount of home-grown talent.
We cover a wide range of specialisms, from Business Intelligence to the provision of IT equipment and everything in-between. No matter where your passion lies, join our brightest minds in supporting our staff deliver the best care for our service users and carers.
You'll join a team where flexibility, wellbeing and respect are highly valued, and you'll be supported to be the best version of you!
Job description
Job responsibilities
Please see the attached standard job description for more details relating to the main responsibilities and essential criteria. If you would like to discuss the role further, please contact us.
Job description
Job responsibilities
Please see the attached standard job description for more details relating to the main responsibilities and essential criteria. If you would like to discuss the role further, please contact us.
Person Specification
Knowledge/Skills/Experience
Essential
- Demonstrable post-graduate level knowledge, skills and experience in the following areas: Subject matter expert in the development of automated Key Performance Indicator SQLs within a large Business Intelligence System
- Subject matter expert in the development and customization of Business Intelligence user interfaces to meet organisational requirements and facilitate selfservice
- Security and confidentiality of information systems
- Theory and Practice of data manipulation and presentation via multiple tools, including: Dashboarding Software (Cognos, Tableau, SSRS etc.),Excel, SQL and MS Access
- Benefits of using information and the professional management of such services.
- Issues associated with providing professional Business Intelligence service including governance, procurement legislation, systems development stages, project management
- Translation of technical specification to clinical processes and how these align
- Familiarity with change control processes
- Understands clinical services and their interactions with data
- Strong data presentation skills with a user-experience focus
- Able to grasp high level concepts easily and relate them to operational detail. Excellent customer liaison
- Good influencing and negotiating skills
- Ability to work autonomously, under pressure and meet deadlines
- Ability to grasp high level concepts and relate to operational detail
- Advanced computer literacy and keyboard skills and technical skills particularly in the field of business and information analysis
Desirable
- In depth specialist knowledge of NHS Information strategy and procedures
- Masters or further professional qualifications in the field of data analysis, information systems design, development and implementation
- IBM Cognos knowledge and experience
- QIS for leaders
- Data Warehouse design methodologies
- In depth specialist knowledge of NHS Information strategy and procedures
- Have the ability to cope in difficult circumstances as there will be occasional exposure to difficult situations the matter of which maybe distressing/emotional e.g. disciplinary, grievance and redeployment
- Knowledge of NHS Long Term Plan including digital transformation
- Understanding of Agile (Scrum) development methodologies and Lean working principles
Qualifications
Essential
- Educated to Degree standard or equivalent in a relevant subject or with equivalent experiential learning in the field of data analysis, Information systems design, development, and implementation.
Personal Attributes
Essential
- Committed to continual quality and service improvement.
- Able to work in accordance with the Staff Compact and Trust Values and Behaviours
- Self-aware and committed to continual professional and personal development. Able to accept and respond positively to feedback from supervision
- Committed to promoting a positive image of people with mental health conditions and learning disabilities
- Committed to promoting a positive image of the Business Intelligence Services Department and the wider Trust
Person Specification
Knowledge/Skills/Experience
Essential
- Demonstrable post-graduate level knowledge, skills and experience in the following areas: Subject matter expert in the development of automated Key Performance Indicator SQLs within a large Business Intelligence System
- Subject matter expert in the development and customization of Business Intelligence user interfaces to meet organisational requirements and facilitate selfservice
- Security and confidentiality of information systems
- Theory and Practice of data manipulation and presentation via multiple tools, including: Dashboarding Software (Cognos, Tableau, SSRS etc.),Excel, SQL and MS Access
- Benefits of using information and the professional management of such services.
- Issues associated with providing professional Business Intelligence service including governance, procurement legislation, systems development stages, project management
- Translation of technical specification to clinical processes and how these align
- Familiarity with change control processes
- Understands clinical services and their interactions with data
- Strong data presentation skills with a user-experience focus
- Able to grasp high level concepts easily and relate them to operational detail. Excellent customer liaison
- Good influencing and negotiating skills
- Ability to work autonomously, under pressure and meet deadlines
- Ability to grasp high level concepts and relate to operational detail
- Advanced computer literacy and keyboard skills and technical skills particularly in the field of business and information analysis
Desirable
- In depth specialist knowledge of NHS Information strategy and procedures
- Masters or further professional qualifications in the field of data analysis, information systems design, development and implementation
- IBM Cognos knowledge and experience
- QIS for leaders
- Data Warehouse design methodologies
- In depth specialist knowledge of NHS Information strategy and procedures
- Have the ability to cope in difficult circumstances as there will be occasional exposure to difficult situations the matter of which maybe distressing/emotional e.g. disciplinary, grievance and redeployment
- Knowledge of NHS Long Term Plan including digital transformation
- Understanding of Agile (Scrum) development methodologies and Lean working principles
Qualifications
Essential
- Educated to Degree standard or equivalent in a relevant subject or with equivalent experiential learning in the field of data analysis, Information systems design, development, and implementation.
Personal Attributes
Essential
- Committed to continual quality and service improvement.
- Able to work in accordance with the Staff Compact and Trust Values and Behaviours
- Self-aware and committed to continual professional and personal development. Able to accept and respond positively to feedback from supervision
- Committed to promoting a positive image of people with mental health conditions and learning disabilities
- Committed to promoting a positive image of the Business Intelligence Services Department and the wider Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
