Tees Esk and Wear Valleys NHS Foundation Trust

End User Computing Technical Specialist

Information:

This job is now closed

Job summary

We are looking for an exceptionally technically skilled, highly focussed, customer centred End User Computing Technical Specialist to be an integral member of our End User Computing Team within the Digital and Data department.

You will act as the Technical Specialist for End User Computing, working in conjunction with leads and managers within the technology sections, along with a varied list of internal and external stakeholders to deliver a modern, forward thinking, secure and robust End User Computing service within TEWV.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

To act as the Trust's Technical Specialist for End User Computing (EUC), providing a high and robust level of expertise, guidance and support. You will develop existing technologies, identify and implementing future technologies to support the business. You with be responsible for the line management of EUC Technical Leads as well as deputising for the EUC Manager as required.

To provide expert advice in EUC, and guidance across a range of technology areas.

To provide specialist system support and expertise to maintain and develop comprehensive systems to deploy, monitor and patch EUC related technologies within the Trust.

To utilise in-depth technical knowledge of EUC technologies and demonstrate a strong technical knowledge of server technologies, both on prem and in cloud, with a detailed understanding of networking principles and cyber security considerations.

To act as the technical expert consultant for highly complex technical technology projects that impact technical and clinical environments, including the delivery of new systems, infrastructures and services that require EUC expertise.

Operate under a high level of autonomy within speciality.

To lead in the production of accurate, highly technical documentation, implementation of new technologies, and road mapping of EUC strategies and developments for the Trust.

To assist and deputise, where appropriate, for the EUC Manager across a range of information and technical service issues.

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.There is an extensive range of excellent benefits for you and your family.We want you to feel like you are part of a close knit team at TEWV.It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.

Details

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-CORP-155-24

Job locations

Flatts Lane Centre

Middlesbrough

TS6 0SZ


Job description

Job responsibilities

Current and significant experience of working within a technology team specialising in the management, redesign and implementation of EUC Computing Technologies.

Recent, experience of staff management.

Recent and significant experience of the management of change through a robust change control process.

To assist and advise, where appropriate, the technology managers and engineers across a range of EUC technology and technical service issues and risks.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Job description

Job responsibilities

Current and significant experience of working within a technology team specialising in the management, redesign and implementation of EUC Computing Technologies.

Recent, experience of staff management.

Recent and significant experience of the management of change through a robust change control process.

To assist and advise, where appropriate, the technology managers and engineers across a range of EUC technology and technical service issues and risks.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Qualifications

Essential

  • Educated to Degree standard or equivalent or with equivalent experiential learning in a relevant informatics related subject
  • Microsoft Administrator Associate in EUC related discipline (e.g. MD-102, AZ-104)
  • Information Technology Infrastructure Library (ITIL) 4 Foundation

Experience

Essential

  • Recent significant hands on experience of delivering and supporting EUC Technology and Infrastructures in an enterprise environment
  • Recent experience in producing a range of technical documentation and reports
  • Recent significant of managing SCCM/MECM in an enterprise environment.
  • Recent experience of managing technical staff.

Knowledge

Essential

  • Comprehensive practical understanding of technical architecture in relation to EUC environment with strong consideration and experience of server and network environments.
  • Recent experiencing in monitoring and reacting to cyber risks in an EUC environment
  • Demonstratable comprehensive and practical knowledge of a variety of EUC technical environments including associated cyber risk
  • Excellent, practical understanding of technical change control processes, upgrades paths and release management.

Skills

Essential

  • Strong ability to effectively plan, schedule and monitor own work
  • Ability to motivate team
  • Able to communicate successfully with a wide range of stakeholders
Person Specification

Qualifications

Essential

  • Educated to Degree standard or equivalent or with equivalent experiential learning in a relevant informatics related subject
  • Microsoft Administrator Associate in EUC related discipline (e.g. MD-102, AZ-104)
  • Information Technology Infrastructure Library (ITIL) 4 Foundation

Experience

Essential

  • Recent significant hands on experience of delivering and supporting EUC Technology and Infrastructures in an enterprise environment
  • Recent experience in producing a range of technical documentation and reports
  • Recent significant of managing SCCM/MECM in an enterprise environment.
  • Recent experience of managing technical staff.

Knowledge

Essential

  • Comprehensive practical understanding of technical architecture in relation to EUC environment with strong consideration and experience of server and network environments.
  • Recent experiencing in monitoring and reacting to cyber risks in an EUC environment
  • Demonstratable comprehensive and practical knowledge of a variety of EUC technical environments including associated cyber risk
  • Excellent, practical understanding of technical change control processes, upgrades paths and release management.

Skills

Essential

  • Strong ability to effectively plan, schedule and monitor own work
  • Ability to motivate team
  • Able to communicate successfully with a wide range of stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Flatts Lane Centre

Middlesbrough

TS6 0SZ


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Flatts Lane Centre

Middlesbrough

TS6 0SZ


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

End User Computing Manager

James Colclough

james.colclough@nhs.net

Details

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-CORP-155-24

Job locations

Flatts Lane Centre

Middlesbrough

TS6 0SZ


Supporting documents

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