Community Team Secretary

Tees Esk and Wear Valleys NHS Foundation Trust

Information:

This job is now closed

Job summary

The West Integrated Community Health Team are looking for an enthusiastic Team Secretary to work 22.5 hours with other members of our administration team at the current community base at Colburn Medical Practice.

In the future the community team will be re locating to the Catterick Integrated Care Campus which will be at Catterick Garrison.

As an adult community mental health team we pride ourselves with being a cohesive and supportive team and this role is key to helping the team function on a day to day basis.

Our base is at Colburn Medical Practice but we cover a large rural area encompassing the towns of Richmond, Bedale, Leyburn, Catterick and Colburn as well as Wensleydale and Swaledale.

We are looking for someone that can work between the hours of 10am and 3pm Monday to Friday.

Main duties of the job

The following responsibilities are examples, please refer to the attached Job Description for the complete picture .

Generic administrative activity such as: dealing with answer machine messages, responding to letters and emails, checking/taking the post, liaise with other departments and sites across the North Yorkshire area, ordering supplies, calendar management (e.g. organising meetings/events), minute taking, data input, files and documentation prep (e.g. case notes), photocopying, filing.

To be a point of contact on behalf of the clinical team, for service users, carers and visitors; responding to enquiries in a patient and helpful manner.

To assist in cross-cover support as required for other community teams as required.

To interact compassionately with service users and carers at all times.

To promote a positive image of the mental health service, the Trust and the people who access our services.

About us

With a starting salary of £22,816 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. And, it's not just the NHS pay scaleand benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.

All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.

Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes; highlighting the outstanding work being done every day.

We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

Date posted

26 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

346-NYA-107-24

Job locations

Colburn Medical Practice

Orchard House, Easton Way

Colburn

DL9 4GA


Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Qualifications

Essential

  • Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
  • ITQ Level 2 or equivalent or willingness to work towards
  • Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above

Experience

Essential

  • Significant administrative experience

Desirable

  • Administrative experience in a clinical environment.
  • Experience of participation in service and quality improvement initiatives.
  • Experience of supervising/training junior administrative staff.

Knowledge

Essential

  • Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
  • Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).
  • Understanding of confidentiality and the associated legal and policy requirements.
Person Specification

Qualifications

Essential

  • Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
  • ITQ Level 2 or equivalent or willingness to work towards
  • Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above

Experience

Essential

  • Significant administrative experience

Desirable

  • Administrative experience in a clinical environment.
  • Experience of participation in service and quality improvement initiatives.
  • Experience of supervising/training junior administrative staff.

Knowledge

Essential

  • Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
  • Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).
  • Understanding of confidentiality and the associated legal and policy requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Colburn Medical Practice

Orchard House, Easton Way

Colburn

DL9 4GA


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Colburn Medical Practice

Orchard House, Easton Way

Colburn

DL9 4GA


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Team Manager

Joanne Fawcett

joanne.fawcett@nhs.net

01748907030

Date posted

26 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

346-NYA-107-24

Job locations

Colburn Medical Practice

Orchard House, Easton Way

Colburn

DL9 4GA


Supporting documents

Privacy notice

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