Job summary
This is an exciting opportunity to join the Nursing and Governance Directorate as a patient safety reviewer. This is an opportunity in the patient safety team to review serious incidents and learn from them and to take forward the learning to help improve services. Working with families and the services you will have keen interest in patient safety issues and be aware of the NHSE/I Patient Safety Strategy (2019) Patient Safety Incident Response Framework. Learning from deaths is a key aspect of this role and supporting the Trust in the review incidents. You will be given full training and have the opportunity to work Trust wide taking learning forward. We will welcome interest and applications from any health profession who have up to date registration in their field.
Main duties of the job
The Serious Incident Investigator will take the lead in investigating allocated serious incidents on behalf of the Trust. This will include investigating under the new national frame work of PSIRF (patient safety incident response framework)
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
The post holder will:
- Conduct thorough investigations into serious incidents, using appropriate methodologies in keeping with NHS frameworks and regulations.
- Work in line with the Duty of Candour principles, being open and transparent throughout the incident investigation process
- Ensure staff feel psychologically safe to raise patient safety issues, working within the principles of Just Culture
- Draft comprehensive but concise reports outlining the findings of investigations in conjunction with the appropriate clinical service(s), ensuring that reports are written in an unbiased way.
- Meet with and support patient/families/carers during the serious incident investigation process, where appropriate, alongside the Trust Family Liaison Officer
- Share the findings of serious incident investigations with relevant stakeholders
- Carry out Structure Judgement Reviews to support mortality review work as and when required.
- Support staff in the preparation of statements for serious incident investigations and inquests as necessary.
- Categorise and classify serious incidents and other incidents requiring investigation to assist in the identification of themes and trends.
- Help to develop a culture of continuous learning and improvement ensuring that outcomes from investigations are fed directly into Trust-wide improvements.
- Promote and drive forward the quality improvement and patient safety agenda across the Trust
Whilst working under the direction of the Head of Patient Safety the post holder will be expected to demonstrate initiative and innovation.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Job description
Job responsibilities
The post holder will:
- Conduct thorough investigations into serious incidents, using appropriate methodologies in keeping with NHS frameworks and regulations.
- Work in line with the Duty of Candour principles, being open and transparent throughout the incident investigation process
- Ensure staff feel psychologically safe to raise patient safety issues, working within the principles of Just Culture
- Draft comprehensive but concise reports outlining the findings of investigations in conjunction with the appropriate clinical service(s), ensuring that reports are written in an unbiased way.
- Meet with and support patient/families/carers during the serious incident investigation process, where appropriate, alongside the Trust Family Liaison Officer
- Share the findings of serious incident investigations with relevant stakeholders
- Carry out Structure Judgement Reviews to support mortality review work as and when required.
- Support staff in the preparation of statements for serious incident investigations and inquests as necessary.
- Categorise and classify serious incidents and other incidents requiring investigation to assist in the identification of themes and trends.
- Help to develop a culture of continuous learning and improvement ensuring that outcomes from investigations are fed directly into Trust-wide improvements.
- Promote and drive forward the quality improvement and patient safety agenda across the Trust
Whilst working under the direction of the Head of Patient Safety the post holder will be expected to demonstrate initiative and innovation.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
- Health professional qualification (e.g. Registered Nurse or Occupational Therapist etc.)
- Educated to degree level or equivalent
Desirable
- Postgraduate qualification in a management or quality related topic
Knowledge
Essential
- Sound knowledge of range of mental health and learning disability services
- Sound knowledge and understanding of Patient Safety both nationally and locally.
Experience
Essential
- Working with people with mental health or learning disability
- Experience of assessing and improving Patient Safety within a health care setting.
Person Specification
Qualifications
Essential
- Health professional qualification (e.g. Registered Nurse or Occupational Therapist etc.)
- Educated to degree level or equivalent
Desirable
- Postgraduate qualification in a management or quality related topic
Knowledge
Essential
- Sound knowledge of range of mental health and learning disability services
- Sound knowledge and understanding of Patient Safety both nationally and locally.
Experience
Essential
- Working with people with mental health or learning disability
- Experience of assessing and improving Patient Safety within a health care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
