Job summary
We are looking to recruit a well organised administrator, to provide an efficient/effective administrative/clerical support service to support the Specialist health team - based at Green Lane, Spennymoor.
Main duties of the job
Applicants should be able to demonstrate excellent communication and organisation skills, have an understanding of administrative/clerical procedures and experience of working in a customer service environment. Applicants will be expected to answer phone calls and queries from patients and other professionals in a busy service.
Applicants should be self-motivated, have a flexible approach to work. The ability to work as part of a team and a willingness to perform repetitive tasks whilst maintaining attention to detail, together with an understanding of information governance/confidentiality issues are essential aspects of the roles.
The successful applicant should have data input experience, knowledge of patient information systems and records management procedures.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
The successful candidates will be required to have a Diploma / NVQ 3 in Business Administration or equivalent (or willingness to achieve this within an agreed timescale), an ITQ Level 2 qualification or equivalent and key skills in literacy and numeracy level 2.
Please refer to the attached job description for further detailed information regarding the role and main responsibilities.
Flexible working pattern of 08:00- 16:00 or 09:00- 17:00 over 7 days per week. Weekend working of 1 every 4 weeks
Job description
Job responsibilities
The successful candidates will be required to have a Diploma / NVQ 3 in Business Administration or equivalent (or willingness to achieve this within an agreed timescale), an ITQ Level 2 qualification or equivalent and key skills in literacy and numeracy level 2.
Please refer to the attached job description for further detailed information regarding the role and main responsibilities.
Flexible working pattern of 08:00- 16:00 or 09:00- 17:00 over 7 days per week. Weekend working of 1 every 4 weeks
Person Specification
Qualifications
Essential
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 or equivalent
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential
- Significant secretarial/administrative experience
Desirable
- Secretarial/administrative experience in a clinical environment.
- Experience of participation in service and quality improvement initiatives.
Skills
Essential
- Copy type and transcribe accurately from audiotape and/or shorthand, at a minimum speed of 50 wpm.
- Input data accurately / efficiently.
- Work on own initiative, prioritise work and consistently meet deadlines.
Desirable
Person Specification
Qualifications
Essential
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 or equivalent
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential
- Significant secretarial/administrative experience
Desirable
- Secretarial/administrative experience in a clinical environment.
- Experience of participation in service and quality improvement initiatives.
Skills
Essential
- Copy type and transcribe accurately from audiotape and/or shorthand, at a minimum speed of 50 wpm.
- Input data accurately / efficiently.
- Work on own initiative, prioritise work and consistently meet deadlines.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
