Job summary
We are looking for a Ward Clerk/Receptionist to join the Perioperative Admin Team, providing support for the day case unit and associated departments within the Perioperative Team.
Main duties of the job
To function as a member of a multidisciplinary team, undertaking daily administrative and clerical duties specific to the ward and admission areas to support the provision of patient care.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Job description
Job responsibilities
Duties will include but are not restricted to meeting and greeting patients, relatives and visitors to the ward area, preparing documentation relating to patient admissions, answering the telephone, stock ordering and filing.
Job description
Job responsibilities
Duties will include but are not restricted to meeting and greeting patients, relatives and visitors to the ward area, preparing documentation relating to patient admissions, answering the telephone, stock ordering and filing.
Person Specification
Knowledge, Skills & Experience
Essential
- Customer service experience
- Clerical experience with computerised systems
- Good working knowledge of Windows based and Microsoft office applications
Desirable
- Previous experience in NHS or healthcare environment
- Knowledge of NHS and Trust's systems and structures
- Experienced in the use of the TrakCare electronic patient record system
Qualifications & Training
Essential
- GCSE Maths Grade C or above (or equivalent)
- GCSE English Grade C or above (or equivalent)
Desirable
Person Specification
Knowledge, Skills & Experience
Essential
- Customer service experience
- Clerical experience with computerised systems
- Good working knowledge of Windows based and Microsoft office applications
Desirable
- Previous experience in NHS or healthcare environment
- Knowledge of NHS and Trust's systems and structures
- Experienced in the use of the TrakCare electronic patient record system
Qualifications & Training
Essential
- GCSE Maths Grade C or above (or equivalent)
- GCSE English Grade C or above (or equivalent)
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
