North Tees & Hartlepool NHS Foundation Trust

Clinical Support Worker

Information:

This job is now closed

Job summary

This post will close on the closing date or when sufficient applications are received and therefore may close before the actual closing date.

An enthusiastic clinical support worker to join our dynamic Breast unit team. The post holder will be required to work across all group sites as required by the needs of the service.

The candidate will be providing compassionate and empathetic care to patients whilst they have ultrasound imaging. The role provides support to the Consultant Radiologists and, Consultant Radiographers to ensure that the best quality of care is provided.

Consideration may be given to interview candidates who do not have the full qualifications. These will be employed at a Band 2 until qualified.

Main duties of the job

The duties are varied and include but are not limited to; room preparation, trolley setting, chaperoning, assisting patients and some clerical work. This role provides hands on patient care and support for all ladies attending the Breast Unit.

The main duties of this role take place in a clinical room working closely with the consultants and patients during ultrasound imaging and invasive clinical procedures.

The Breast Unit is a busy department working within both the National Breast Screening service and a symptomatic breast service. The ability to work in a team and to communicate in a wide variety of settings is essential.

The post holder would be expected to travel independently between all group sites on a rotational basis.

About us

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health & well-being initiatives and opportunities for development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition, Managers Awards and Shining Stars

Together we are North Tees & Hartlepool

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata/per annum

Contract

Permanent

Working pattern

Full-time

Reference number

345-RAD7245939-A

Job locations

University Hospital of North Tees

Hardwick Road

Stockton-on-Tees

TS19 8PE


Job description

Job responsibilities

The post holder will be required to;

To provide support and reassurance to patients during ultrasound imaging and interventional procedures.

To assist Consultants, as required, with drainage and aspiration procedures.

To provide after- care and wound dressing.

Assist in delivering optimal patient flow through the breast clinics, in order to provide the best patient experience.

Contribute to a high standard of patient care by effectively communicating with the breast team to ensure a safe and efficient patient pathway

Job description

Job responsibilities

The post holder will be required to;

To provide support and reassurance to patients during ultrasound imaging and interventional procedures.

To assist Consultants, as required, with drainage and aspiration procedures.

To provide after- care and wound dressing.

Assist in delivering optimal patient flow through the breast clinics, in order to provide the best patient experience.

Contribute to a high standard of patient care by effectively communicating with the breast team to ensure a safe and efficient patient pathway

Person Specification

Qualifications

Essential

  • NVQ level 3 or equivalent
  • Good literacy and numeracy skills

Desirable

  • IT qualification
  • Care certificate

Experience

Essential

  • Demonstrable experience in a healthcare environment
  • Demonstrate experience working with IT

Desirable

  • Experience working in a customer care environment

skills/knowledge

Essential

  • Demonstrate good IT skills
  • Demonstrate well developed written, verbal and listening skills
  • Demonstrate ability to work on own initiative or as part of a team
  • Demonstrate willingness to work flexibly

Desirable

  • Experience of assisting in interventional procedures
  • Experience of wound dressing

Disposition

Essential

  • Flexible
  • Ability to work under pressure
  • Willingness to develop
  • Honest and dependable character
Person Specification

Qualifications

Essential

  • NVQ level 3 or equivalent
  • Good literacy and numeracy skills

Desirable

  • IT qualification
  • Care certificate

Experience

Essential

  • Demonstrable experience in a healthcare environment
  • Demonstrate experience working with IT

Desirable

  • Experience working in a customer care environment

skills/knowledge

Essential

  • Demonstrate good IT skills
  • Demonstrate well developed written, verbal and listening skills
  • Demonstrate ability to work on own initiative or as part of a team
  • Demonstrate willingness to work flexibly

Desirable

  • Experience of assisting in interventional procedures
  • Experience of wound dressing

Disposition

Essential

  • Flexible
  • Ability to work under pressure
  • Willingness to develop
  • Honest and dependable character

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Hardwick Road

Stockton-on-Tees

TS19 8PE


Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Hardwick Road

Stockton-on-Tees

TS19 8PE


Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Programme Clinical Administrator

Paula Wood

paula.wood8@nhs.net

01642383443

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata/per annum

Contract

Permanent

Working pattern

Full-time

Reference number

345-RAD7245939-A

Job locations

University Hospital of North Tees

Hardwick Road

Stockton-on-Tees

TS19 8PE


Supporting documents

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