Maternity Support Worker
The closing date is 25 September 2025
Job summary
*Advert may close early if sufficient volume of applications is reached*
The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team, in order to provide a safe and holistic approach to women and family centered care.
The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the Midwifery Support Worker assists with and provides care following completion of any relevant or appropriate training. The successful employee will be provided with appropriate training for the clinical setting in which they are working. These settings will include but not limited too antenatal/postnatal inpatient or outpatient care and transitional care
The post holder is expected to undertake a set of defined competencies; including the 'care certificate' .This certificate ensures the minimum standards for the role are met and can further be incorporated into a 'skills passport'. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.
Main duties of the job
- Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision of registered Midwife. Manage own caseload.
- Supporting women in their choice of infant feeding and have awareness of the options available, providing robust feeding plans and advice in line with local and national policy and guidance.
- Recognise and report any abnormal events or emergencies to the multidisciplinary team through the appropriate means, in a timely manner using SBAR tool.
- Observe the overall wellbeing of the newborn and escalate any concerns to named midwife or multi-professional team in a timely manner.
- To assist, perform and plot serum bilirubin ratio (SBR) test and/or implementation of Jaundice Meter, following successful completion of appropriate competencies as directed by the midwife.
- Assist women with mobilisation following surgical procedures and remove of dressings or cannula under direction of the midwife.
- Assist in the nutrition and hydration needs of women.
- Assist the midwife in the delivery of the women's care, including the promotion of public health information. Sign posting to women the local and national services available.
- Support women and their families with the transition to parenthood, including teaching parenting skills and promoting bonding.
- To support postnatal care of both mother and baby as appropriate.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and "Together we are North Tees & Hartlepool"
Details
Date posted
18 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
345-WOM7393342-A
Job locations
University Hospital of North Tees
Hardwick Road
Stockton-on-Tees
TS19 8PE
Employer details
Employer name
North Tees & Hartlepool NHS Foundation Trust
Address
University Hospital of North Tees
Hardwick Road
Stockton-on-Tees
TS19 8PE
Employer's website
https://www.nth.nhs.uk/ (Opens in a new tab)








Employer contact details
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