Job summary
An opportunity has arisen to recruit a highly motivated Administrator within the Care Group Healthy Lives Business Support Team. The post will be based at University Hospital of Hartlepool / hybrid working, although a key element of this role will require travel between Trust sites and other premises for business purposes. This is a permanent 37.5 hours post, Monday to Friday to cover office hours between 08:00 and 17:00.
Must hold Diploma/NVQ Level 3 and ITQ Level 2 or equivalent in business administration or willingness to work towards within an agreed timescale. Key skills in literacy and numeracy level 2 or O level/GCSE in Maths and English grade C or above are essential.
Main duties of the job
Accountable to the Senior Business Lead for Care Group Healthy Lives, the post holder will provide support by performing assigned key tasks to assist in the delivery of team objectives, assisting in the development and delivery of improved systems.
The post-holder will work with staff across the Trust, and beyond, including Adult Care Home settings.
The role will involve providing comprehensive, efficient administrative support to Business Support and other commissioned projects. This will include providing effective administration support, general assistance to the Care Group, providing day-to-day support, organisation of some training sessions and events, collecting data and feedback.
The post holder must work with initiative and without direct supervision on assigned key tasks to assist in the delivery of team objectives.
The post-holder will promote the Healthy Lives Care Group vision and ensure this is embedded in all business activities.
About us
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and "Together we are North Tees & Hartlepool"
Job description
Job responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy
Job description
Job responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy
Person Specification
Qualifications
Essential
- Level 3 Business Administration or equivalent qualification
- A minimum of 2 years experience
- GCSE at Grade C / 4 or above
Desirable
- ECDL / Advanced keyboard skills
- Evidence of self development
Experience
Essential
- Experience of working within an administration background
- Experience in contributing to the support and delivery of projects
- Experience of producing documents to a high standard or presentation with good accuracy
- Relevant experience of working in a busy office
- Working knowledge of Microsoft Office
Desirable
- Previous experience within the NHS or Public Sector
- Previous experience of training systems
Skills
Essential
- Analytical, reporting, writing and presentation skills
- Awareness of the importance of confidentiality
- Ability to use good judgement skills when dealing with enquiries and problems
- Ability to plan, organise time and resources, working to tight deadlines and conflicting demands
- Attention to detail
- Customer focussed
- Excellent communication skills that can influence at all levels
- Able to proficiently use IT systems including Microsoft Word, PowerPoint, Excel, Teams and Visio
- Be willing to learn new IT systems as required
- A good team player with the ability to work on own initiative
- Excellent verbal, written literacy and numeric skills
Desirable
- Knowledge and understanding of filing systems
- Experience of updating intranet / websites and using databases
Disposition
Essential
- Good communication, interpersonal and organisational skills
- Creative and proactive
- Willingness to work flexibly and carry out tasks within the remit of expertise
- Ability to work under pressure / meet tight deadlines whilst delivering high quality work
- Able to demonstrate confidentiality, tact and discretion when dealing with people
- Enthusiastic and willing to learn and develop
- Ability to use computer equipment
Person Specification
Qualifications
Essential
- Level 3 Business Administration or equivalent qualification
- A minimum of 2 years experience
- GCSE at Grade C / 4 or above
Desirable
- ECDL / Advanced keyboard skills
- Evidence of self development
Experience
Essential
- Experience of working within an administration background
- Experience in contributing to the support and delivery of projects
- Experience of producing documents to a high standard or presentation with good accuracy
- Relevant experience of working in a busy office
- Working knowledge of Microsoft Office
Desirable
- Previous experience within the NHS or Public Sector
- Previous experience of training systems
Skills
Essential
- Analytical, reporting, writing and presentation skills
- Awareness of the importance of confidentiality
- Ability to use good judgement skills when dealing with enquiries and problems
- Ability to plan, organise time and resources, working to tight deadlines and conflicting demands
- Attention to detail
- Customer focussed
- Excellent communication skills that can influence at all levels
- Able to proficiently use IT systems including Microsoft Word, PowerPoint, Excel, Teams and Visio
- Be willing to learn new IT systems as required
- A good team player with the ability to work on own initiative
- Excellent verbal, written literacy and numeric skills
Desirable
- Knowledge and understanding of filing systems
- Experience of updating intranet / websites and using databases
Disposition
Essential
- Good communication, interpersonal and organisational skills
- Creative and proactive
- Willingness to work flexibly and carry out tasks within the remit of expertise
- Ability to work under pressure / meet tight deadlines whilst delivering high quality work
- Able to demonstrate confidentiality, tact and discretion when dealing with people
- Enthusiastic and willing to learn and develop
- Ability to use computer equipment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
