Job summary
*Vacancy may close early due to number of applications*
*Alternative interview dates or teams interview cannot be provided as there is a test*
We are looking for a friendly individual with a positive approach, to work as part of the team in the Breast Unit. Suitably qualified applicants are invited to apply for the post of Breast Services NBSS Administrator, joining a dedicated team of staff providing administrative support to the Department. The Breast Screening Service invites approximately 50,000 clients per year for well woman breast screening and also provides a Breast Symptomatic Service. This post holder will be a valuable member of the Team.
A flexible approach to work within the core hours: Monday to Friday 8.00am to 6.00pm
Main duties of the job
The post holder will join a team of friendly staff motivated to provide an efficient administration service to patients attending the department.
To provide support and assistance to the Breast Screening Service, in a wide range of clerical duties.
The post holder will work as part of the Multi-Disciplinary team providing an excellent service for women.
Previous experience of working as part of a team in a busy office environment is an essential requirement of this post. Typing/word processing qualifications and a working knowledge of Microsoft Office applications are required.
About us
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.
We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition a note of thanks, Managers Awards, Shining Starts and Service Awards.
We actively encourage staff involvement with staff networking events and staff survey.
Together we are North Tees & Hartlepool
Job description
Job responsibilities
To provide a secretarial service supporting consultants with administrative duties, using office machines and the National Breast Screening computer system.
Be responsible for arranging and following up on pathology and x-ray reports. Ensuring consultants/associated medical staff are aware of results, particularly results with abnormalities or of key importance.
Maintain up to date records and arrange appointments for specific conditions/investigations. Adhering to the two-week rule. Checking, authorising and booking symptomatic breast appointments in accordance with current guidelines. Using Trakcare (hospital administration system), CRIS (radiology system). Booking future follow up mammography appointments.
To administrate the registering, allocating of appointments and producing results for High Risk genetic clients onto the National Breast Screening system as per national guidelines.
To administrate Interval Cancers onto the National Breast Screening system. To obtain images and histopathology for all breast cancers diagnosed in other hospitals. To input biopsies on NBSS and conduct relevant audits as per national guidelines. Managing the invitation and results of National Breast Screening high-risk clients.
Using own initiative and judgement, within broad guidelines, regarding incoming telephone calls for GPs, patients/relatives/PCTs and local authorities.
Act independently in support of the consultant, prioritise and book appointments, collation of clinics.
Undertake appropriate secretarial duties, telephone calls, filing and photocopying.
Collate, organise, attend weekly Multi-Disciplinary team meetings, and provide an administrative role whilst there.
Inputting of Breast Screening patients data to produce screening and recall assessment in accordance with the Right Result Protocol of the NHSBSP.
Inputting of accurate information regarding biopsies to comply with QA standards with regard to statistical reports (KC62s and BASO) for the Trust to the Department of Health.
Carry out timely and effective administration in the invitation of clients to the National Breast Screening Programme. To include identifying clients to be screening, screening lists and booking appointments. Liaising with GPs, patients and using BS Select.
Provide support to Band 2 Clerical Officers within the unit and assist in training for new members of staff.
The post holder is required to deal with clients, often, in an emotional/distressed state. The role includes typing documents of a distressing nature, communicating with clients and their relatives.
Dependant on service need other duties may be allocated by the Breast Services Office Manager.
A Job description and personal specification is attached to this advert.
Job description
Job responsibilities
To provide a secretarial service supporting consultants with administrative duties, using office machines and the National Breast Screening computer system.
Be responsible for arranging and following up on pathology and x-ray reports. Ensuring consultants/associated medical staff are aware of results, particularly results with abnormalities or of key importance.
Maintain up to date records and arrange appointments for specific conditions/investigations. Adhering to the two-week rule. Checking, authorising and booking symptomatic breast appointments in accordance with current guidelines. Using Trakcare (hospital administration system), CRIS (radiology system). Booking future follow up mammography appointments.
To administrate the registering, allocating of appointments and producing results for High Risk genetic clients onto the National Breast Screening system as per national guidelines.
To administrate Interval Cancers onto the National Breast Screening system. To obtain images and histopathology for all breast cancers diagnosed in other hospitals. To input biopsies on NBSS and conduct relevant audits as per national guidelines. Managing the invitation and results of National Breast Screening high-risk clients.
Using own initiative and judgement, within broad guidelines, regarding incoming telephone calls for GPs, patients/relatives/PCTs and local authorities.
Act independently in support of the consultant, prioritise and book appointments, collation of clinics.
Undertake appropriate secretarial duties, telephone calls, filing and photocopying.
Collate, organise, attend weekly Multi-Disciplinary team meetings, and provide an administrative role whilst there.
Inputting of Breast Screening patients data to produce screening and recall assessment in accordance with the Right Result Protocol of the NHSBSP.
Inputting of accurate information regarding biopsies to comply with QA standards with regard to statistical reports (KC62s and BASO) for the Trust to the Department of Health.
Carry out timely and effective administration in the invitation of clients to the National Breast Screening Programme. To include identifying clients to be screening, screening lists and booking appointments. Liaising with GPs, patients and using BS Select.
Provide support to Band 2 Clerical Officers within the unit and assist in training for new members of staff.
The post holder is required to deal with clients, often, in an emotional/distressed state. The role includes typing documents of a distressing nature, communicating with clients and their relatives.
Dependant on service need other duties may be allocated by the Breast Services Office Manager.
A Job description and personal specification is attached to this advert.
Person Specification
Qualifications and Attainmnets
Essential
- GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent)
- GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent
- NVQ at level 3 or equivalent
- RSA stage 3 or equivalent
Desirable
- Medical Terminology qualification
Experience
Essential
- Demonstrable experience of clerical work involving computerised systems
- Demonstrable experience of data and information processing using appropriate technologies
- Considerable amount of relevant NHS experience in an administrator role
- Knowledge of work procedures and practices within the breast unit
Desirable
- Experience of working within a healthcare environment
- Experience of working with NBSS
- Experience of working within a multi-disciplinary team
- Understanding of NHS complaints system
- Knowledge of TRAKcare, CRIS, OMNILAB, IEP, NBSS, and BS Select
Skills and Aptitudes
Essential
- Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work.
- Demonstrate well developed keyboard skills
- Demonstrate well developed written/verbal/listening communication skills
- Demonstrate good organisational / time management skills and be able work under pressure to meet deadlines.
- Demonstrate willingness to contribute to the delivery of an effective and efficient administrative/secretarial service.
- Demonstrate willingness to be flexible and to work in other clinical areas throughout the trust as and when required in accordance with operational service needs.
Desirable
- Be willing to participate in the promotion of effective team working.
- Demonstrate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications, particularly MS Word and Outlook.
- Be proactive in contributing to service improvement
Disposition
Essential
- Demonstrate a responsible, dependable and honest character and a caring and sensitive nature.
Desirable
- Evidence of Leadership skills
Person Specification
Qualifications and Attainmnets
Essential
- GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent)
- GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent
- NVQ at level 3 or equivalent
- RSA stage 3 or equivalent
Desirable
- Medical Terminology qualification
Experience
Essential
- Demonstrable experience of clerical work involving computerised systems
- Demonstrable experience of data and information processing using appropriate technologies
- Considerable amount of relevant NHS experience in an administrator role
- Knowledge of work procedures and practices within the breast unit
Desirable
- Experience of working within a healthcare environment
- Experience of working with NBSS
- Experience of working within a multi-disciplinary team
- Understanding of NHS complaints system
- Knowledge of TRAKcare, CRIS, OMNILAB, IEP, NBSS, and BS Select
Skills and Aptitudes
Essential
- Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work.
- Demonstrate well developed keyboard skills
- Demonstrate well developed written/verbal/listening communication skills
- Demonstrate good organisational / time management skills and be able work under pressure to meet deadlines.
- Demonstrate willingness to contribute to the delivery of an effective and efficient administrative/secretarial service.
- Demonstrate willingness to be flexible and to work in other clinical areas throughout the trust as and when required in accordance with operational service needs.
Desirable
- Be willing to participate in the promotion of effective team working.
- Demonstrate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications, particularly MS Word and Outlook.
- Be proactive in contributing to service improvement
Disposition
Essential
- Demonstrate a responsible, dependable and honest character and a caring and sensitive nature.
Desirable
- Evidence of Leadership skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Tees & Hartlepool NHS Foundation Trust
Address
University Hospital of North Tees
Hardwick Road
Stockon-on-Tees
TS19 8PE
Employer's website
https://www.nth.nhs.uk/ (Opens in a new tab)
