Job summary
Health Care Assistants (HCA)/ are integral to the delivery of the respiratory service supporting people with respiratory conditions such COPD and interventions such as home oxygen and home NIV.
The post holder will work as part of a team consisting of specialist Registered Nurses and Physiotherapists and will support an 8am until 8pm, 7 days a week community service providing support to patients in the community setting.
Main duties of the job
The post holder will provide effective and safe care for respiratory patients within their own home environment, deliver pulmonary rehabilitation and support community clinics. They will demonstrate conduct that promotes dignity and respect throughout their care delivery. The post holder will undertake duties in their respective area commensurate with their band.
About us
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and "Together we are North Tees & Hartlepool"
Job description
Job responsibilities
- To assist the COPD Team in the delivery of high quality patient care, through a range of clinical procedures and clinical observations. This will include health related education, , perform diagnostic and monitoring investigations i.e. oximetry, spirometry, shuttle test, venepuncture, capillary blood gas measurements. (This list is not exhaustive). Delivery of patient care will be supported by completion of the competency framework.
- To be able to use a wide range of specialist equipment and to access the relevant training for all equipment used in delivery of the HCA. role.
- To establish a partnership with patients and carers / relatives, acting as an advocate in order to support them in achieving their goals to enable them to achieve maximum independence and improve quality of life and health status. Perform and adhere to individualised plans of care to patients within the community setting receiving care as part of the enhanced care pathway as well as carrying out telephone reviews within agreed protocols as directed by the clinical team
- Be aware of when to recognise and escalate abnormal recordings or signs of change, within designated parameters, in a patients condition to the registered professional.
- Support the education of specific client groups i.e. inhaler technique, care of equipment.
- Promote self management and referral to support services i.e. stop smoking service
- To establish and maintain good relationships with patients, carers, external agencies, as well as other members of the team.
- To take responsibility for ordering, storing and maintaining nursing supplies. This includes ensuring clients with non invasive ventilators are supplied with replacement accessories on a monthly/as required basis without direct supervision. To ensure respiratory clinical areas are adequately stocked and tidy.
- Maintain a database for equipment, ensuring efficient return, cleaning and maintenance of products. Maintain equipment in a clean and safe condition. To ensure that all equipment used is maintained and fit for purpose and be aware of personal responsibility in achievement of competencies in relation to the safe use of medical devices, including reporting of any defect or loss.
- To assist the clinical team with data entry and administration duties.
- To attend and participate in team meetings contributing where appropriate to service development. To participate in clinical supervision
- To provide evidence of accurate records of work undertaken, through contemporaneous accurate electronic and paper health care records, collating performance data as required by performance management team.
- Retrieval of patient information either from the electronic healthcare record or GP to support clinical team in providing safe care in the Hospital at home service
- To ensure time management within own shift to ensure that records are updated in a timely manner by prioritising own day to day work-load, responding appropriately to changing requirements
- To take responsibility for assessing own performance, identifying learning needs and how to meet them through supported active participation in the annual PDR process; this includes attendance at mandatory training and training identified as appropriate to the role. Take responsibility for own personal development.
- To demonstrate commitment to Improving Working Lives principles and flexible working patterns, to meet the needs of the service and staff
- To reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff
- To tackle discrimination and harassment, and promote equality and diversity in the workplace.
- To participate in ensuring both the teams and self awareness of risks identified within working practices and take adequate steps to ensure health and safety requirements are met.
- To participate in the effective reporting of incidents/complaints. This includes submission of appropriate documentation to facilitate the investigation process.
Job description
Job responsibilities
- To assist the COPD Team in the delivery of high quality patient care, through a range of clinical procedures and clinical observations. This will include health related education, , perform diagnostic and monitoring investigations i.e. oximetry, spirometry, shuttle test, venepuncture, capillary blood gas measurements. (This list is not exhaustive). Delivery of patient care will be supported by completion of the competency framework.
- To be able to use a wide range of specialist equipment and to access the relevant training for all equipment used in delivery of the HCA. role.
- To establish a partnership with patients and carers / relatives, acting as an advocate in order to support them in achieving their goals to enable them to achieve maximum independence and improve quality of life and health status. Perform and adhere to individualised plans of care to patients within the community setting receiving care as part of the enhanced care pathway as well as carrying out telephone reviews within agreed protocols as directed by the clinical team
- Be aware of when to recognise and escalate abnormal recordings or signs of change, within designated parameters, in a patients condition to the registered professional.
- Support the education of specific client groups i.e. inhaler technique, care of equipment.
- Promote self management and referral to support services i.e. stop smoking service
- To establish and maintain good relationships with patients, carers, external agencies, as well as other members of the team.
- To take responsibility for ordering, storing and maintaining nursing supplies. This includes ensuring clients with non invasive ventilators are supplied with replacement accessories on a monthly/as required basis without direct supervision. To ensure respiratory clinical areas are adequately stocked and tidy.
- Maintain a database for equipment, ensuring efficient return, cleaning and maintenance of products. Maintain equipment in a clean and safe condition. To ensure that all equipment used is maintained and fit for purpose and be aware of personal responsibility in achievement of competencies in relation to the safe use of medical devices, including reporting of any defect or loss.
- To assist the clinical team with data entry and administration duties.
- To attend and participate in team meetings contributing where appropriate to service development. To participate in clinical supervision
- To provide evidence of accurate records of work undertaken, through contemporaneous accurate electronic and paper health care records, collating performance data as required by performance management team.
- Retrieval of patient information either from the electronic healthcare record or GP to support clinical team in providing safe care in the Hospital at home service
- To ensure time management within own shift to ensure that records are updated in a timely manner by prioritising own day to day work-load, responding appropriately to changing requirements
- To take responsibility for assessing own performance, identifying learning needs and how to meet them through supported active participation in the annual PDR process; this includes attendance at mandatory training and training identified as appropriate to the role. Take responsibility for own personal development.
- To demonstrate commitment to Improving Working Lives principles and flexible working patterns, to meet the needs of the service and staff
- To reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff
- To tackle discrimination and harassment, and promote equality and diversity in the workplace.
- To participate in ensuring both the teams and self awareness of risks identified within working practices and take adequate steps to ensure health and safety requirements are met.
- To participate in the effective reporting of incidents/complaints. This includes submission of appropriate documentation to facilitate the investigation process.
Person Specification
education
Essential
Experience
Essential
- Acute and community experience
Desirable
- either or acute or community experience
communication skills / qualifications
Essential
- evidence of communication or customer service qualifications
Desirable
- evidence of communication or customer service experience
Person Specification
education
Essential
Experience
Essential
- Acute and community experience
Desirable
- either or acute or community experience
communication skills / qualifications
Essential
- evidence of communication or customer service qualifications
Desirable
- evidence of communication or customer service experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
