Job summary
Our Hyper-Acute Stroke Unit (HASU) provides excellent standards of care for patients with a workforce that is passionate, dynamic and inclusive. As a Ward Clerk, you will support the Ward Manager with a range of administrative tasks to ensure that the unit runs efficiently. No two days will be the same and you will need to be proactive and flexible to work as part of our busy, friendly team of nursing, medical and allied health professionals.
Main duties of the job
- Updating and reviewing files- Making referrals and appointments- Reporting issues to appropriate corporate teams when necessary e.g. maintenance, IT- Answering phone calls and handling general queries- Updating computer systems- Arranging patient transportation- Ordering stationary and materials as required- General office tasks such as printing, filing, laminating- Welcoming visitors to the unit and helping to answer general questions
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
PLEASE NOTE WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications & Training
Essential
- Educated to GCSE grade 4 (or equivalent) in English and Maths
- Good numeracy and literacy skills
Desirable
- NVQ Level 2 (or equivalent) in administration
Skills & Experience
Essential
- Experience of working in a receptionist/admin/clerk role
- Have excellent customer service skills
- Computer literate
Desirable
- Experience of working in the NHS
- Working knowledge of NHS computer systems
Governance
Essential
- Understanding of the Data Protection Act and importance of confidentiality
Desirable
- Knowledge of care pathways
Personal & Professional Attributes
Essential
- A team player
- Ability to communicate clearly - written and verbally
- Able to multitask and remain calm under pressure
Other Requirements
Essential
- Respect, model and uphold Trust values
Person Specification
Qualifications & Training
Essential
- Educated to GCSE grade 4 (or equivalent) in English and Maths
- Good numeracy and literacy skills
Desirable
- NVQ Level 2 (or equivalent) in administration
Skills & Experience
Essential
- Experience of working in a receptionist/admin/clerk role
- Have excellent customer service skills
- Computer literate
Desirable
- Experience of working in the NHS
- Working knowledge of NHS computer systems
Governance
Essential
- Understanding of the Data Protection Act and importance of confidentiality
Desirable
- Knowledge of care pathways
Personal & Professional Attributes
Essential
- A team player
- Ability to communicate clearly - written and verbally
- Able to multitask and remain calm under pressure
Other Requirements
Essential
- Respect, model and uphold Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
