East Kent Hospitals University NHS Foundation Trust

Senior Sister Outpatients

The closing date is 16 November 2025

Job summary

Outpatients services are delivered across a multiple location including, Queen Elizabeth The Queen Mother Hospital, William Harvey Hospital Ashford, Kent & Canterbury Hospital, Buckland Hospital Dover, Royal Victoria Hospital Folkestone and Estuary View.

The Senior Sister role is the key supporting function to the Senior Matron to enable the optimal care of our outpatients and to the Trust. The delivery of a high, effective and compassionate care is the most important role within the organisation.

Outpatients Services are delivered between 8am and 6pm Monday - Friday, but there may be in the future requirements to support evening and weekend clinics.

We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and vegetable stalls.

Main duties of the job

  • Provide an effective role model by demonstrating high standards of professional behaviour in accordance with the NMC code.
  • To ensure user of and participate in the ongoing development of the Orbit and other electronic systems
  • To work in close liaison with other members of the multi-disciplinary team.
  • To participate in quality and audit initiatives within the department.
  • Provide professional leadership, advice and guidance to nursing staff and healthcare assistants within the nursing environment and foster collaborative partnerships with other disciplines.
  • Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with Senior Matron.
  • To ensure that all patients use the outpatient's department service do so in a timely manner ensuring equality, privacy and dignity needs are met.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-0057DCB

Job locations

Kent and Canterbury hospital

Ethelbert road

Canterbury

CT1 3NG


Job description

Job responsibilities

  • Provide an effective role model by demonstrating high standards of professional behaviour in accordance with the NMC code.
  • To ensure user of and participate in the ongoing development of the Orbit and other electronic systems
  • To work in close liaison with other members of the multi-disciplinary team.
  • To participate in quality and audit initiatives within the department.
  • Provide professional leadership, advice and guidance to nursing staff and healthcare assistants within the nursing environment and foster collaborative partnerships with other disciplines.
  • Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with Senior Matron.
  • To ensure that all patients use the outpatients department service do so in a timely manner ensuring equality, privacy and dignity needs are met.

Job description

Job responsibilities

  • Provide an effective role model by demonstrating high standards of professional behaviour in accordance with the NMC code.
  • To ensure user of and participate in the ongoing development of the Orbit and other electronic systems
  • To work in close liaison with other members of the multi-disciplinary team.
  • To participate in quality and audit initiatives within the department.
  • Provide professional leadership, advice and guidance to nursing staff and healthcare assistants within the nursing environment and foster collaborative partnerships with other disciplines.
  • Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with Senior Matron.
  • To ensure that all patients use the outpatients department service do so in a timely manner ensuring equality, privacy and dignity needs are met.

Person Specification

Education / qualifications

Essential

  • Educated to masters level or equivalent experience

Desirable

  • Evidence of Managerial skills

Experience

Essential

  • 3 years' experience as a Band 6 in a hospital setting

Desirable

  • 5 years post registration experience in a variety of acute settings.

Experience

Essential

  • Budget Management

Desirable

  • Business case production

Governance

Essential

  • Clinical governance & Risk management issues

Desirable

  • Experience of Service / quality improvement
Person Specification

Education / qualifications

Essential

  • Educated to masters level or equivalent experience

Desirable

  • Evidence of Managerial skills

Experience

Essential

  • 3 years' experience as a Band 6 in a hospital setting

Desirable

  • 5 years post registration experience in a variety of acute settings.

Experience

Essential

  • Budget Management

Desirable

  • Business case production

Governance

Essential

  • Clinical governance & Risk management issues

Desirable

  • Experience of Service / quality improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent and Canterbury hospital

Ethelbert road

Canterbury

CT1 3NG


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent and Canterbury hospital

Ethelbert road

Canterbury

CT1 3NG


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Service/ General Manager - Outpatients

Louise Chambers

louise.chambers10@nhs.net

07955320997

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-0057DCB

Job locations

Kent and Canterbury hospital

Ethelbert road

Canterbury

CT1 3NG


Supporting documents

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