Job summary
As a senior manager, the Senior Operations Manager will play an important role supporting the General Manager and operational team for Cardiology. This role is pivotal to the smooth running of the department.
Main duties of the job
The Senior Operations Manager will play a pivotal role within the Trust building close working relationships, both internally and externally, with clinical staff, other managers and support staff along with responsibility for ensuring optimal levels of staffing are planned for the primary PCI service. Other aspects of this role will include managing compliance of constitutional targets, utilisation and any internal performance indicators
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Skills
Essential
- Excellent Presentation and Communication Skills.
- Ability to problem solve at high level
- Excellent organisational and time management skills
- Good Analytical & Judgement Skills
- Ability to use computer software to develop and create reports, databases and spread sheets
- Ability to work on own initiative IT Literate
- Ability to manage conflict Meeting management
- Demonstrable, experience (minimum of two years) of dealing with issues that are governed by delivering effective and efficient patient pathways and business efficiency
- Previous experience in management or with application of knowledge of service improvement and service efficiency initiatives
- Demonstrable, experience of identifying problems, recommending and implementing solutions/change
- Experience of Managing patients' pathways and relevant KPI targets
- Experience of prioritising, planning and organising own workloads
- Budgetary management experience
Desirable
- Leadership and influencing skills
- A minimum of two year's recent experience in a comparable post
Qualifications and training
Essential
- Evidence continued professional development
Desirable
- Management Qualification or educated to Degree level NHS Leadership Qualification
Governance
Essential
- Advanced, knowledge of all relevant NHS Policies and procedures for elective and diagnostics - specifically clinical quality standards
- Knowledge of all relevant NHS Policies and procedures for elective care - specifically 18 week standards
Other
Essential
- To be aware of and adhere to the Trust's Vision, Mission and Values.
Person Specification
Skills
Essential
- Excellent Presentation and Communication Skills.
- Ability to problem solve at high level
- Excellent organisational and time management skills
- Good Analytical & Judgement Skills
- Ability to use computer software to develop and create reports, databases and spread sheets
- Ability to work on own initiative IT Literate
- Ability to manage conflict Meeting management
- Demonstrable, experience (minimum of two years) of dealing with issues that are governed by delivering effective and efficient patient pathways and business efficiency
- Previous experience in management or with application of knowledge of service improvement and service efficiency initiatives
- Demonstrable, experience of identifying problems, recommending and implementing solutions/change
- Experience of Managing patients' pathways and relevant KPI targets
- Experience of prioritising, planning and organising own workloads
- Budgetary management experience
Desirable
- Leadership and influencing skills
- A minimum of two year's recent experience in a comparable post
Qualifications and training
Essential
- Evidence continued professional development
Desirable
- Management Qualification or educated to Degree level NHS Leadership Qualification
Governance
Essential
- Advanced, knowledge of all relevant NHS Policies and procedures for elective and diagnostics - specifically clinical quality standards
- Knowledge of all relevant NHS Policies and procedures for elective care - specifically 18 week standards
Other
Essential
- To be aware of and adhere to the Trust's Vision, Mission and Values.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
