East Kent Hospitals University NHS Foundation Trust

Outpatients Matron

The closing date is 29 September 2025

Job summary

To provide clinical leadership to the nursing and AHP's staff with the outpatients remit across the multiple site and balancing the challenges of providing safe services with excellent outcomes and in a way that delivers efficiencies and meets the expectations of patients and the public.

To provide clinical leadership to nursing and AHP's in delivering person-centred, safe and effective care and develop the leadership capability of others. To maintain a highly visible presence as a role model to staff, patients and visitors by working a minimum of 20% time in clinical practice across the range of services relevant to the role.

To hold professional accountability for patient safety and effective care with a particular focus on the strategic priorities excellent services to our patients and carers, effective resource management and have appropriately trained staff and a robust training plan to meet the service requirements to meet the other care groups demands.

Main duties of the job

Ensuring the provision of high quality, safe, effective care that meets the expectations of patients and the public. To provide high support and challenge clinical teams using our resource, aware of the ways of working and the outpatient's expectation of them to achieve an outpatient session for patients and to ensure efficiency of services that meets their goal. To maintain credibility and flexibility as a competent practitioner in an ever-changing environment. To ensure full outpatient utilisation and productivity.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-9962DCB

Job locations

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG


Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Person Specification

Knowledge, experience and skills

Essential

  • Minimum 8 years post registration experience.
  • At least 2 years' experience in a senior leadership role
  • Managing service level change in an acute hospital setting.
  • Track record of delivering high standards of care
  • Resolving user concerns effectively
  • Continuous quality improvement. Budget management.
  • Staff empowerment and development.
  • Ability to achieve change through others.
  • NMC Registered Nurse,Master's Degree or working towards, Leadership qualification.
  • Problem solving. Flexibility.
  • Good knowledge of Clinical Governance implementation
  • Proven budgetry management and skills
  • Highly developed written and verbal communication skills.
  • Highly developed negotiating and influencing skills.
  • Risk management
  • NHS Resolution, CQUINs, Clinical Indicators, CQC standards for registration.
  • Calm under pressure

Desirable

  • 10 years post registration experience.

Other

Essential

  • Upholds and models the Trust We care values.
  • Patient and carer centred approach.

Qualifications

Essential

  • Master's Degree or working towards Leadership training
  • NMC Registered Nurse

Desirable

  • Post Grad Management Qualification
Person Specification

Knowledge, experience and skills

Essential

  • Minimum 8 years post registration experience.
  • At least 2 years' experience in a senior leadership role
  • Managing service level change in an acute hospital setting.
  • Track record of delivering high standards of care
  • Resolving user concerns effectively
  • Continuous quality improvement. Budget management.
  • Staff empowerment and development.
  • Ability to achieve change through others.
  • NMC Registered Nurse,Master's Degree or working towards, Leadership qualification.
  • Problem solving. Flexibility.
  • Good knowledge of Clinical Governance implementation
  • Proven budgetry management and skills
  • Highly developed written and verbal communication skills.
  • Highly developed negotiating and influencing skills.
  • Risk management
  • NHS Resolution, CQUINs, Clinical Indicators, CQC standards for registration.
  • Calm under pressure

Desirable

  • 10 years post registration experience.

Other

Essential

  • Upholds and models the Trust We care values.
  • Patient and carer centred approach.

Qualifications

Essential

  • Master's Degree or working towards Leadership training
  • NMC Registered Nurse

Desirable

  • Post Grad Management Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Outpatients

Louise Chambers

louise.chambers10@nhs.net

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-9962DCB

Job locations

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG


Supporting documents

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