Job summary
We are a close team looking for an alternative therapies coordinator to support existing and new services within the Endoscopy team, such as Cytosponge, Colon Capsule and Transnasal Endoscopy to work with us to ensure patients receive the best care. You will have the opportunity of working as a key team member within the above services and will provide a combination of organisational and administrative support to alternative therapy patients
Main duties of the job
Working as a member of the Cytosponge / Colon Capsule and Transnasal team the post holder will provide a combination of organisational support and administrative duties to deliver a service to patients.
Co-ordinate bookings for clinics and organise medical records. Act as contact within the Trust for all communication with external stakeholders including, but not limited to, NHS England Central Team, Kent & Medway Cancer Alliance, the nominated pathology processing agency and manufacturers.
The Alternative Therapies Coordinator is to assist the Team by undertaking delegated aspects if their role for which they have been trained and deemed competent.
The Alternative Therapies may not always need daily supervision and should be able to take responsibility for their work within pathways of care and that of others within a broad framework laid down by the Alternative Therapies senior team.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications
Essential
- GCSE English language, minimum C grade, or equivalent.
- Word processing Essential IT skills (EITS) or equivalent
Desirable
Skills
Essential
- Minimum of 3 years' healthcare experience
- Working Knowledge of local trust system Patient Administration Systems (PAS)
- Experience of data input, using spreadsheets & databases
- The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
- Excellent interpersonal and listening skills Time management, prioritisation and organisational skills
- Time management, prioritisation and organisational skills
- Ability to cope with change
- Ability to use own initiative
- Ability to travel across the organisation in a timely manner
Desirable
- Experience of working with patients
- Experience of producing data analysis, utilising survey and audit tools
Other requirements
Essential
- Ability to network and build effective working relationships
- Flexible, empathetic and adaptable. Supportive
- Able to act as a role model
- Excellent telephone manner
- Ability to work unsupervised, organise and prioritise workload to meet deadlines. Compassionate and tactful
- Compassionate and tactful
Person Specification
Qualifications
Essential
- GCSE English language, minimum C grade, or equivalent.
- Word processing Essential IT skills (EITS) or equivalent
Desirable
Skills
Essential
- Minimum of 3 years' healthcare experience
- Working Knowledge of local trust system Patient Administration Systems (PAS)
- Experience of data input, using spreadsheets & databases
- The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
- Excellent interpersonal and listening skills Time management, prioritisation and organisational skills
- Time management, prioritisation and organisational skills
- Ability to cope with change
- Ability to use own initiative
- Ability to travel across the organisation in a timely manner
Desirable
- Experience of working with patients
- Experience of producing data analysis, utilising survey and audit tools
Other requirements
Essential
- Ability to network and build effective working relationships
- Flexible, empathetic and adaptable. Supportive
- Able to act as a role model
- Excellent telephone manner
- Ability to work unsupervised, organise and prioritise workload to meet deadlines. Compassionate and tactful
- Compassionate and tactful
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
