Endoscopy Receptionist
East Kent Hospitals University NHS Foundation Trust
The closing date is 11 May 2025
Job summary
The role is responsible for meeting and greeting patients who arrive in the endoscopy unit, making them feel welcome and comfortable. Tracking information on the relevant internal systems and adhering to any patient requests in a courteous and helpful manner.
"Please note this post is a weekend position"
Main duties of the job
Update patient administration system, tracking patients, amending and updating data.
Manage telephone and email queries to the department from internal and external stakeholders in a prompt and professional manner at all times.
To make follow up appointments for patients from clinic in real-time, ensuring that patients leave the department with their new appointment, all documentation and preparations if required.
Ensure patient pathways are managed in line with the Trust's access policy and reflected accurately on internal systems
Undertake any other clerical duties as required, including photocopying, maintaining stationery requirements and dealing with internal and external post to ensure the smooth running of the department.
Dispose of patient identifiable documents in a confidential manner in order to comply with the Data Protection Act 1998.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please be aware that if you require a Certificate of Sponsorship to work in the UK, you must declare this on your application form, even if you currently hold a Certificate of Sponsorship or a work permit for another role and are already working in the country. As of 9th April, we can only sponsor candidates for a Skilled Worker Visa for band 2/3 roles if we can demonstrate that we were unsuccessful in recruiting a candidate who does not require a visa. Given this change, it is unlikely that we will be able to sponsor any candidates for a Skilled Worker Visa for this role.
Date posted
01 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year part time role 15 hours per week (Quoted salary is pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
344-8690QEH-A
Job locations
Kent and Canterbury Hospital
Ethelbert Road
Canterbury
CT1 3NG
Employer details
Employer name
East Kent Hospitals University NHS Foundation Trust
Address
Kent and Canterbury Hospital
Ethelbert Road
Canterbury
CT1 3NG
Employer's website
https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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