Job summary
Ward Clerk position on a busy but friendly ward at the Queen Elizabeth the Queen Mother Hospital in Margate, Kent. Main duties to include working as a team member within the work environment carrying out assigned tasks involving the indirect care of patients in support of, and supervised by the ward manager. We are looking for the applicants to be able to work within a team providing vital administration cover for the unit which will include the booking of transport, coordination of outpatient procedures and ordering of supplies. IT knowledge and EKHUFT systems experience essential.
Main duties of the job
Working with a large friendly team to ensure that patients are safely, admitted, transferred and discharged accurately.
Answering the phone from different departments, members of the multi disciplinary team and relatives of patients on the Unit, providing a professional response at all times.
Having good knowledge of the various admin systems that are in use within the Trust (Training will be provided.)
Responsible for self, allocated workload and timemanagement.
Directly managed by the Ward Manager and accountable to the unit.
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please be aware that if you require a Certificate of Sponsorship to work in the UK, you must declare this on your application form, even if you currently hold a Certificate of Sponsorship or a work permit for another role and are already working in the country. As of 9th April, we can only sponsor candidates for a Skilled Worker Visa for band 2/3 roles if we can demonstrate that we were unsuccessful in recruiting a candidate who does not require a visa. Given this change, it is unlikely that we will be able to sponsor any candidates for a Skilled Worker Visa for this role.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications & Training
Essential
- English Language GCSE or equivalent
- Previous experience customer service/receptionist/office
Desirable
- Customer Service Course
- NHS experience
Skills & Experience
Essential
- Good interpersonal skills
- Excellent Communication Skills
- Computer literate
- Be able to cope with demanding work
- Patient confidentiality
- Reliable and good time keeper
- Ability to work to deadlines
- Adaptable and Flexible
- Attention to detail
Desirable
- Demonstrate flexibility to adapt with the needs of a changing service
Governance
Essential
- Data Protection and confidentiality
- To be aware of GDP policy
Personal & Professional Attributes
Essential
- Basic computer skills including window based operating systems Email, Excel
Desirable
- Knowledge of the NHS
- Knowledge of medical terminology
Other requirements
Essential
- Be aware of and adhere to Trust values
Person Specification
Qualifications & Training
Essential
- English Language GCSE or equivalent
- Previous experience customer service/receptionist/office
Desirable
- Customer Service Course
- NHS experience
Skills & Experience
Essential
- Good interpersonal skills
- Excellent Communication Skills
- Computer literate
- Be able to cope with demanding work
- Patient confidentiality
- Reliable and good time keeper
- Ability to work to deadlines
- Adaptable and Flexible
- Attention to detail
Desirable
- Demonstrate flexibility to adapt with the needs of a changing service
Governance
Essential
- Data Protection and confidentiality
- To be aware of GDP policy
Personal & Professional Attributes
Essential
- Basic computer skills including window based operating systems Email, Excel
Desirable
- Knowledge of the NHS
- Knowledge of medical terminology
Other requirements
Essential
- Be aware of and adhere to Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
