Senior Programme Manager

Job description

Job responsibilities

As Senior Programme Manager you will be involved in all of the areas above, you will bring significant expertise in large scale programme management to ensure successful outcomes are achieved. To be successful you will need to develop and sustain effective working relationships with a range of stakeholders including senior management, operational managers and clinicians to ensure all implementation is aligned. The work of the team is fast paced, dynamic with a high level of senior interest. Therefore, we are looking for someone who is organised and can stay abreast of a wide range of topics, communicate complex issues (quantitative and qualitative) clearly and with impact and build trusting relationships at all levels.

Reporting directly to the Head of the PMO, the postholder will be responsible for:

Programme Planning

Supporting multiple cost improvement schemes thought expert programme management capability. These schemes will by their nature be complex and have a number of material sub projects / components with a significant savings return.

Develop improvement opportunities, write articulate planning documents, use your previous experience to influence teams to work in new ways and be able to effectively communicate with staff at all levels in the organisation.

Support the development of the PMO Delivery Assurance approach, process and timeframes and ensure these are adhered to within accepted tolerances.

Utilise knowledge of system, data, operational performance to contribute ideas, challenge existing ideas and support development of innovative solutions to challenges faced.

Demonstrate a methodical and structured approach along with extensive change management, quality improvement and programme management skills and the ability to manage all aspects of the full project lifecycle.

To manage complex dependencies that change working practices from clinicians, operational staff and managers.

Use expertise in the management programme dependencies to allow clinicians and managers to realise their strategic visions for new more efficient services across East Kent.

Leadership and Stakeholder Management

Thinking and planning strategically at an organisational level in the development of programmes.

Confidently and effectively present the aims of your programmes to engage both staff members and external partners.

Ensuring there is clear communications during the life cycle of the project, both internally and externally. The postholder will be required to discuss project delays with key stakeholders and recommend recovery solutions.

Developing close working relationships with the programme executive sponsor, project leads (for the various individual components that will make up the programme) and their teams, clinical teams and corporate departments to ensure successful delivery.

Working with key members of the wider individual Programme and Project Teams to ensure programme details and outcomes are fully communicated internally and externally.

Share lessons learned and best practices across programmes, building relationships with stakeholders and brokering relationships at all levels.

Fulfil line management responsibilities in line with Trust policies and procedures

Governance and Reporting

Working alongside the relevant Finance manager(s) to quantify the programme financial benefits potential and monitor and report on delivery against the signed-off Project Initiation Document.

Ensuring the Quality Impact Assessment process is followed. Each cost improvement project requires a Quality Impact Assessment that has been reviewed and approved by the Chief Nursing and Midwifery Officer and Chief Medical Officer.

Develop and maintain the Programme Management Office control assurance documents.

Create reports on the progress of the financial improvement pipeline and delivery to be reported at different forums including: Finance Improvement Board, Finance and Performance Committee and Internal Audit and Governance Committee.

To work closely with agreed finance colleagues to ensure year to date delivery of financial improvement schemes are captured in PMO reporting.

Project Delivery and Cost Improvement Standards

Liaise with Finance Managers to ensure project finances and savings logic reconcile with financial values captured in the development pipeline.

Ensure adherence to PMO processes, providing guidance to executive leads, programme / project managers and operational leads around compliance including Project Documentation, Quality Impact Assessments, workstream status reporting and risk/issue management.

Assist and advise individuals and teams as to the best use of project management disciplines and approaches within a fast-paced delivery environment.

Deliver cost improvement delivery assurance training sessions to managers, clinicians and other stakeholders

Person Specification

Qualifications and Training

Essential

• Evidence of knowledge and experience of cost improvement methodologies
• Evidence of knowledge and experience of project and programme management
• Evidence of knowledge and experience of financial management

Desirable

• Formal PPM qualifications from industry recognised bodies

Skills and Experience

Essential

• Experience of leading and/or implementing and evaluating organisation wide transformational projects
• Understanding of what comprises a robust plan, be able to critically assess a plan and communicate constructive feedback.
• Able to analyse complex data, reports and interpret statistical (including financial) data and draw conclusions.
• Highly skilled in formulating solutions to problems and managing those solutions through to completion. Highly skilled in stakeholder engagement and co-design approaches for service development.
• A history of strong stakeholder management skills from floor to board and strong people skills (building trust).

Desirable

• Experience of working in a Programme Management Office.
• Involvement in similar cost improvement or efficiency programmes

Personal and Professional Attributes

Essential

• A leader able to motivate teams to succeed.
• Highly developed communications and presentation skills. Able to present ideas and proposals effectively, including the ability to communicate effectively in writing, and verbally, with individuals on a one-to-one basis, with groups and in large audience presentations.
• Excellent interpersonal, persuasion and influencing skills, in particular the ability to listen and respond to the needs of a wide range of stakeholders and the initiative to deal with challenges.
• Support and role model the Trust's values and behaviours.
• Able to prioritise and manage own workload with minimal supervision
• Able to prioritise and manage own workload with minimal supervision

Other requirements

Essential

• Ability to travel between trust sites in a timely manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent and Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)