Apprentice Administrator

Job summary

Provide comprehensive administrative, clerical and audio typing service to renal teams. This will include coordination of both clinical and non-clinical activities of the renal departmental areas as required. Work in a team based secretarial service providing support for each other and ensuring continuity of the service.

To ensure we are compliant as an Apprenticeship employer and to enable us to enrol Apprentices with our Training Providers we need to be in receipt of all visa details to evidence compliance with the ESFA funding rules. If we are not in receipt of full visa status details then we will not be in a position to take your application forward for shortlisting. If you are successfully shortlisted, you will be required to bring this evidence along with you to interview

Main duties of the job

o To undertake clerical and administrative duties

o Collecting, sorting and the opening of post

o Print and process patient referrals received via the Electronic Referral System and register on database for the Consultant to triage.

o Monitor Advice & Guidance requests received from GP surgeries via Electronic Referral System and process in a timely manner.

o Audio type all clinical letters and other correspondence as required by the consultant and team, ensuring layout, spelling, grammar and punctuation is consistent.

o Assess all enquiries and deal with effectively and respond appropriately

o Provide support to other members of the administrative and clerical team and cross cover during periods of annual or sick leave as required.

o Covering Renal Outpatient reception during periods of the receptionist's absence.

o The maintenance of department stationery, office supplies requirement and stationery storeroom

o Make appointments as appropriate, in line with government and local targets and trust policy, procedure and guidance. Where this is not achievable, give notification promptly to line manager.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.