Job summary
This an exciting opportunity to join the People & Culture Systems Team at East Kent as an e-Rostering Implementation Officer,
The e-Rostering Team is responsible for supporting all staff groups across the Trust to progress through the e-Rostering Levels of Attainment as set out by NHSE, providing assistance to our staff with any second-line, more complex queries relating to e-Rostering and e-Expenses and also providing comprehensive training to new and existing users of both systems.
This comes at an exciting time for the team as we are beginning the process of implementing Medics with e-Rostering, rolling out of app functionality with Loop and utilising further system functionality to ensure quality improvement across all staff groups.
Main duties of the job
Supporting the e-Rostering & e-Expenses System Manager and Deputy Head of People & Culture Services in the further development of Optima, including the roll out of Activity Manager to both Medics and AHPs.
Provide second line support for users by resolving/assisting them with their more complex queries relating to both the e-Rostering and e-Expenses systems.
Providing comprehensive training to both new and existing users on a variety of e-Rostering modules as required.
Working closely with leaders, managers and other staff to ensure the e-Rostering system is being used efficiently and effectively.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job description
Job responsibilities
Running reports from the e-Rostering system on both a regular and ad hoc basis in order to provide information to external keyholders but also to support internally with KPI monitoring and to give an overview when needed.
Working effectively alongside the ESR team to ensure that the information held in the e-Rostering system reflects that held within ESR.
Assist the System Manager in ensuring that pay and absence data for the Trust and its associated organisations are transferred on time to ESR, from both systems.
Participate in meetings with the Systems Team, but also the People & Culture function on a wider scale, to provide (where necessary) updates on the teams progress.
Attend both regular and ad hoc meetings across the Care Groups to provide focused support to areas within the organisation. For example, attending confirm and challenge meetings, or supporting with the regular Finance meetings held across the Trust.
Supporting the Systems Manager with ensuring both systems adhere to current Trust policies
Making proposals relating to the improved use of both systems, through the production of supporting data/reports
Carry out any other duties that are commensurate with this post.
For full details please see Job Description and Person Specification.
Job description
Job responsibilities
Running reports from the e-Rostering system on both a regular and ad hoc basis in order to provide information to external keyholders but also to support internally with KPI monitoring and to give an overview when needed.
Working effectively alongside the ESR team to ensure that the information held in the e-Rostering system reflects that held within ESR.
Assist the System Manager in ensuring that pay and absence data for the Trust and its associated organisations are transferred on time to ESR, from both systems.
Participate in meetings with the Systems Team, but also the People & Culture function on a wider scale, to provide (where necessary) updates on the teams progress.
Attend both regular and ad hoc meetings across the Care Groups to provide focused support to areas within the organisation. For example, attending confirm and challenge meetings, or supporting with the regular Finance meetings held across the Trust.
Supporting the Systems Manager with ensuring both systems adhere to current Trust policies
Making proposals relating to the improved use of both systems, through the production of supporting data/reports
Carry out any other duties that are commensurate with this post.
For full details please see Job Description and Person Specification.
Person Specification
Qualifications
Essential
- GCSE Maths and English A*-C or equivalent
Desirable
- Educated to degree level or equivalent relevant experience
Skills
Essential
- Familiarity with using RLDatix (Allocate) modules - Optima, SafeCare etc.
- Computer literate, with good keyboard skills
- Strong communication and influencing skills
Desirable
- Using RLDatix (Allocate) modules as a System Administrator
Experience
Essential
- Experience of working within a high volume, pressurised environment
- Experience of working as part of a multi- disciplinary project team.
Desirable
- Experience of supporting and training Optima (HealthRoster) to end users (both online and face to face).
Knowledge
Essential
- Knowledge of the Purpose and use of e-Rostering within the NHS
Person Specification
Qualifications
Essential
- GCSE Maths and English A*-C or equivalent
Desirable
- Educated to degree level or equivalent relevant experience
Skills
Essential
- Familiarity with using RLDatix (Allocate) modules - Optima, SafeCare etc.
- Computer literate, with good keyboard skills
- Strong communication and influencing skills
Desirable
- Using RLDatix (Allocate) modules as a System Administrator
Experience
Essential
- Experience of working within a high volume, pressurised environment
- Experience of working as part of a multi- disciplinary project team.
Desirable
- Experience of supporting and training Optima (HealthRoster) to end users (both online and face to face).
Knowledge
Essential
- Knowledge of the Purpose and use of e-Rostering within the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
