Patient Pathway Assistant Administrator

Job summary

We are seeking an enthusiastic individual, who can work well as part of the Child Health administration team providing a high-quality administration support service.

The post-holder will need good written and verbal communication, strong IT skills, interpersonal and administration skills with the ability to work flexibly within a challenging environment. A proactive "can do" attitude is required and a commitment to high quality, recognising the benefits of creativity and adaptability.

Main duties of the job

To support the co-ordination of the patient journey by ensuring a proactive, comprehensive, streamlined administrative process which revolves around the patient and their individual needs.

To support the coordination of patients through their treatment pathway ensuring compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards and any internal targets.

To be the first point of contact for retrieving and filing within case notes and effective administrative and clerical support for the department

Work in a team based administrative service providing support for each other and ensuring continuity of the service.

About us

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.