Outpatient Department Administrator

Job summary

We are looking to recruit a full time Band 3 Outpatient Department Administrator for our busy and thriving Outpatients departments at the William Harvey Hospital, Ashford and Royal Victoria Hospital, Folkestone Hub. The successful applicant will also be required to cross site cover when on occasion.

Outpatient services are growing and there has never been a better time to join our team and develop your career. We are looking for a friendly and dynamic individual with excellent communication and IT skills to help ensure the delivery of a high standard of administrative work, working closely with and supporting the clinical teams in meeting demands of the service.

Main duties of the job

The Outpatient Department Administrator will provide administrative support for the Senior Nursing Team (Junior Sister, Senior Sister and Senior Matron) This will include but not limited to:

Supporting the coordination of Healthroster and ESR Self-Service.

Support the Junior Sister with the rostering of staff following guidelines on safe staffing, including numbers and skill mix.

Supporting Managing leave i.e. Annual Leave, Study Leave, Sickness Leave. Etc

Maintaining the system to ensure all changes, leave and sickness are inputted correctly

Maintain NHSP bookings on a daily basis and escalating any concerns with safe staffing.

Recording of appropriate staffing files i.e. Return to Work interviews etc

Maintenance of ORBIT (Outpatients Room Booking and room booking requests with supervision from the Junior Sister

Being a first point of contact for the above responsibilities and escalating where necessary.

There are other core duties outlined in the Job Description.

About us

We are one of the largest hospital trusts in England, with five hospital & community clinics serving a local population of around 700,000 people.Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day to day. We're looking for compassionate people to be part of our improvement journey for patients, families and carers we care for every day."

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff achieve a healthy work/life balance

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.