Job summary
A vacancy has arisen for suitably qualified, committed and enthusiastic individual with experience in Pathology, a busy lab reception or general office setting. The suitable candidate would ideally have a level 3 qualification or equivalent in experience. They would have good literacy and numeracy skills as well as keyboard or administration experience.
The post is currently 30 hours a week, however, we are committed to a healthy work-life balance; therefore, we would be happy to consider flexible working across 7 days a week. There may also be the opportunity for full time hours (37.5 per week) in the near future if this was required.
In this post we can offer you an excellent opportunity for personal development or to acquire additional training depending on your experience or aspirations, in a rewarding and supported environment.We are recognised by the "IBMS" and the "National School for Healthcare Science" for training.
Main duties of the job
As a Senior AHCS, reception and office lead you will support the clinical laboratory service as well as the reception and general office business. You will be responsible for the organisation and provision of Microbiology specimen reception and office, training and supervising Assistant Healthcare Scientists rotating through the area.
The role will also include the oversight of some of other administrative duties for Microbiology, delivering high standards of service delivery, flexibility and adaptability.
You will work in any section of the laboratory and undertake duties to support Biomedical Scientists in the preparation and examination of biological samples.
You will contribute to quality management and improvement
About us
The Microbiology Service is centralised at the William Harvey site and is a Specialist Clinical Virology laboratory as well as a member of the UK Clinical Mycology Network, holding Specialist Mycology Service. The service is clinically led by 5 highly experienced Consultant Microbiologists and we also have an expanding team of Clinical Scientists.The Microbiology department processes in excess of 600 thousand tests per year. We have an extensive repertoire and scope of practice with much of the latest high-quality innovation and technology, for instance Maldi-ToF, Biofire film array, Elite Ingenius molecular platform, 2 Alinity M molecular platform's, Serosep Enteric PCR, Luminex respiratory PCR, Biomek i5 robotic extraction platform, Liaison XLs,IQ Sprints, Virtuo automated blood culture platforms on 2 hospital sites, BeckmanCoulter Microscan (broth dilution) for AST and Autoplak automation for plate inoculation. We are busy expanding our Mycology service having recently introduced the Galactomannan test to accompany our anti-fungal susceptibility testing.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job description
Job responsibilities
To be responsible for management of reception and office duty rosters, to ensure adequate service cover at all times.
To be actively involved in the induction and training of new staff in reception, data entry duties and telephone enquiries.
To provide limited secretarial support when required to the Head Biomedical Scientist, Consultant Microbiologists and other medical staff including:
Managing Consultants e-rostering; typing, issuing and saving file copies of patient related correspondence; arranging meetings and calendar/diary management on Outlook; weekly CPD schedule.
To raise orders on Business World ordering system and NHS Supplies; match delivery notes with invoices and receipt, file electronically and manually.
To liaise with Suppliers, Procurement Services and Finance. Process orders, deal with queries regarding goods (e.g. damage, shortage, non-delivery) when required.
To produce and review the Reception and Office Standard Operating Procedures (SOP) and ensure that staff adhere to the SOP.
To raise invoices for income generation from private sector
Deal with enquiries from Trust legal team
To collect, sort and prioritize incoming/outgoing mail.
To maintain personnel filing.
To ensure NHS numbers are registered against specimens when prompted by non-compliance lists.
To produce and issue copies of results reports using LIMS.
To enter patient information onto the Pathology LIMS to ensure patient information is accurate and available in a timely manner.
To perform all duties given under supervision of HPC registered BMSs. All Laboratory procedures and practices are to be carried out in accordance with the appropriate Standard Operational Procedure and Health and Safety guidelines.
To maintain laboratory policy for protective equipment to ensure personal safety.
Follow Trust and Departmental policies and procedures
To undertake any other duties commensurate with the grade and participate in 7 day working pattern as well as the extended day service where required.
For more details please refer to the job description and personal specification
Job description
Job responsibilities
To be responsible for management of reception and office duty rosters, to ensure adequate service cover at all times.
To be actively involved in the induction and training of new staff in reception, data entry duties and telephone enquiries.
To provide limited secretarial support when required to the Head Biomedical Scientist, Consultant Microbiologists and other medical staff including:
Managing Consultants e-rostering; typing, issuing and saving file copies of patient related correspondence; arranging meetings and calendar/diary management on Outlook; weekly CPD schedule.
To raise orders on Business World ordering system and NHS Supplies; match delivery notes with invoices and receipt, file electronically and manually.
To liaise with Suppliers, Procurement Services and Finance. Process orders, deal with queries regarding goods (e.g. damage, shortage, non-delivery) when required.
To produce and review the Reception and Office Standard Operating Procedures (SOP) and ensure that staff adhere to the SOP.
To raise invoices for income generation from private sector
Deal with enquiries from Trust legal team
To collect, sort and prioritize incoming/outgoing mail.
To maintain personnel filing.
To ensure NHS numbers are registered against specimens when prompted by non-compliance lists.
To produce and issue copies of results reports using LIMS.
To enter patient information onto the Pathology LIMS to ensure patient information is accurate and available in a timely manner.
To perform all duties given under supervision of HPC registered BMSs. All Laboratory procedures and practices are to be carried out in accordance with the appropriate Standard Operational Procedure and Health and Safety guidelines.
To maintain laboratory policy for protective equipment to ensure personal safety.
Follow Trust and Departmental policies and procedures
To undertake any other duties commensurate with the grade and participate in 7 day working pattern as well as the extended day service where required.
For more details please refer to the job description and personal specification
Person Specification
Qualifications
Essential
- Has a level 3 qualification or please describe your equivalence in experience
Experience
Essential
- Please describe your experience of working in a Pathology, reception or office setting
- Give examples of your experience in training others
Desirable
- Please describe any experience you may have of working in the public sector or customer service setting
knowledge and skills
Essential
- Give some examples of how you have used your communication skills effectively
- Please describe your knowledge base and understanding of Microbiology, Pathology or working in a hospital environment
- Describe your administrative, typing and level of IT skills
Desirable
- Please outline any supervisory or office management skills you may have
Person Specification
Qualifications
Essential
- Has a level 3 qualification or please describe your equivalence in experience
Experience
Essential
- Please describe your experience of working in a Pathology, reception or office setting
- Give examples of your experience in training others
Desirable
- Please describe any experience you may have of working in the public sector or customer service setting
knowledge and skills
Essential
- Give some examples of how you have used your communication skills effectively
- Please describe your knowledge base and understanding of Microbiology, Pathology or working in a hospital environment
- Describe your administrative, typing and level of IT skills
Desirable
- Please outline any supervisory or office management skills you may have
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
