Job summary
An exciting opportunity has arisen within the Health Records team. This role will be based at the Inca Warehouse , Ashford
Our team are focused on service delivery and patient care and we are looking for individuals who are self motivated with a genuine desire to give gold standard care at every level.
The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.
This role will include evening and weekend shifts, Our service demands can be 08:00am to 18:00 Monday to Friday and 08:00 to 16:30 Saturday and Sunday
Main duties of the job
This post may support one or more team(s) (these could be Medical or non Medical staff). The focus of this role will include keyboard skills, data inputting and moderate use of display screen equipment and manual handling of healthcare records.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.
We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day."
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person Specification
Other requirments
Essential
- Upholds and models the Trust values
Qualifications and training
Essential
- Basic numeracy and literacy
Desirable
- Customer services training.
- Has gained or is willing to work towards NVQ2
Skills and Experience
Essential
- Ability to communicate clearly, both written and verbally.
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
Desirable
- Use of email including updating of calendar and appointments
- Ability to track information
- Previous experience of working within a busy working environment
- Previous NHS experience
Governance
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to records Act 1990
Personal/professional attributes
Essential
- Good inter-personal skills. Effective communication skill
Person Specification
Other requirments
Essential
- Upholds and models the Trust values
Qualifications and training
Essential
- Basic numeracy and literacy
Desirable
- Customer services training.
- Has gained or is willing to work towards NVQ2
Skills and Experience
Essential
- Ability to communicate clearly, both written and verbally.
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
Desirable
- Use of email including updating of calendar and appointments
- Ability to track information
- Previous experience of working within a busy working environment
- Previous NHS experience
Governance
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to records Act 1990
Personal/professional attributes
Essential
- Good inter-personal skills. Effective communication skill
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
