East Kent Hospitals University NHS Foundation Trust

Medical Secretary/Admin Support

Information:

This job is now closed

Job summary

Act as first point of contact on behalf of the consultant and the Trust and deal effectively with all enquiries from GPs, patients, other departments within the Trust, in line with Trust Values.

Effective management of the patient pathway, including booking follow up appointments, adhering to government standards. Escalate issues where necessary. Support the Senior Secretary in achieving utilisation targets for outpatient clinics and timely recording of clinical outcomes.

Main duties of the job

Manage clinical dictations on digital dictation or voice recognition systems and administer as required. Transcribe consultant admin via audio. Draw the consultants/ doctor's attention to all incoming results, prioritising those which may require urgent clinical input.

Responsible for managing Radiology results received by email and distributing by email to the relevant clinician, chasing responses if necessary.

Undertake other clerical duties to ensure the smooth running of the office, including sorting post, photocopying, sending and receiving emails, answering telephone calls and dealing with enquiries, redirecting and relaying information as necessary.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

"Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability."

Details

Date posted

01 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

344-6558GSW

Job locations

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Person Specification

Education

Essential

  • GCSE Maths and English at Grade C/Level 5 or above

Desirable

  • Evidence of further education or professional development

Experience

Essential

  • 2 years experience in an administrative role
  • Experience of working in a busy, customer-service based role

Desirable

  • Experience of working in a secretarial type role
  • Previous or current NHS employment

Skills

Essential

  • Microsoft Office including Word, Excel and Outlook

Desirable

  • Knowledge of NHS software, including PAS and Sunrise
  • Familiarity with medical terminology and PTLs

Knowledge

Essential

  • Demonstrate the importance of working under pressure and adhering to deadlines

Desirable

  • Knowledge of RTT Pathways
Person Specification

Education

Essential

  • GCSE Maths and English at Grade C/Level 5 or above

Desirable

  • Evidence of further education or professional development

Experience

Essential

  • 2 years experience in an administrative role
  • Experience of working in a busy, customer-service based role

Desirable

  • Experience of working in a secretarial type role
  • Previous or current NHS employment

Skills

Essential

  • Microsoft Office including Word, Excel and Outlook

Desirable

  • Knowledge of NHS software, including PAS and Sunrise
  • Familiarity with medical terminology and PTLs

Knowledge

Essential

  • Demonstrate the importance of working under pressure and adhering to deadlines

Desirable

  • Knowledge of RTT Pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Lorraine Fincham

lorraine.fincham@nhs.net

07955320821

Details

Date posted

01 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

344-6558GSW

Job locations

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Supporting documents

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