Epsom and St Helier University Hospitals NHS Trust

Business Support Manager-Surrey Downs H&C

The closing date is 11 March 2026

Job summary

Surrey Downs Health & Care

We are seeking an enthusiastic and motivated Business Support Manager to joinSurrey Downs Health & Care. This is an exciting development opportunity for candidates looking to build a career in healthcare management, governance, HR, finance, policy, and business analysis.

In this role, you will provide comprehensive business support, including project management, data analysis, corporate governance, and secretariat support to key forums and meetings. You will work closely with internal and external stakeholders, engaging collaboratively to influence outcomes, improve processes, and support the delivery of high-quality services.

The role is ideal for someone keen to develop a wide range of skills across business management, strategy, and service delivery, gaining hands-on experience in a fast-paced, multi-professional environment with full induction and ongoing support provided.

Main duties of the job

To develop information systems and provide a high-quality document management service so that information is stored in a structured manner that is secure and easily accessible for those that need it.

Ensure the teams compliance on corporate governance matters on behalf of the Director and the Senior Management Team

To be responsible for compiling, prioritising, managing and maintaining the team's business plans on behalf of the Director.

Responsible for providing regular reports and assurance on key strategic projects. They will take responsibility for continually reviewing progress, identifying risks, considering options and taking action to control and adjust against key project milestones and objectives of the business case as appropriate, including the development of appropriate contingency plans and effective communication channels which keep all stakeholders informed.

Set up administrative and information systems and processes.

Demonstrate a high level of communication skills when dealing with a range of stakeholders both internal and external.

To work autonomously on own initiative and be self-directed and apply own judgement regarding key decisions about the direction of the service change and activities which may impact on the delivery of key target.

Provide cover, as and when required, for other members of the team.

Development and implementation of business polices in line with corporate governance policies and procedures.

About us

Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

  • The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
  • Epsom and St Helier's University Hospitals NHS Trust
  • Surrey Council County

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,617 to £48,778 a year Per Annum Pro Rata inc Fringe HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

343-SDH&C-7742483

Job locations

Horizon House

28 Upper High St

Epsom

KT17 4QJ


Job description

Job responsibilities

The main purpose of the role is to provide effective management and leadership to the business administration of Surrey Downs Health & Care.

Please refer to the attached Job Description and Person Specification for more details.

Job description

Job responsibilities

The main purpose of the role is to provide effective management and leadership to the business administration of Surrey Downs Health & Care.

Please refer to the attached Job Description and Person Specification for more details.

Person Specification

Qualifications

Essential

  • Qualification to degree level or equivalent
  • Ability to interpret management and patient information and make recommendations to others;

Desirable

  • Quality Improvement Qualification

Experience

Essential

  • Previous operational experience within the NHS
  • Resource management and business planning processes

Desirable

  • Project Management experience.
  • Working Knowledge of Systm1 One
Person Specification

Qualifications

Essential

  • Qualification to degree level or equivalent
  • Ability to interpret management and patient information and make recommendations to others;

Desirable

  • Quality Improvement Qualification

Experience

Essential

  • Previous operational experience within the NHS
  • Resource management and business planning processes

Desirable

  • Project Management experience.
  • Working Knowledge of Systm1 One

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Horizon House

28 Upper High St

Epsom

KT17 4QJ


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Horizon House

28 Upper High St

Epsom

KT17 4QJ


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief Operating Officer

Binu Cherian

binu.cherian@nhs.net

07770684846

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,617 to £48,778 a year Per Annum Pro Rata inc Fringe HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

343-SDH&C-7742483

Job locations

Horizon House

28 Upper High St

Epsom

KT17 4QJ


Supporting documents

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