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Epsom and St Helier University Hospitals NHS Trust

Macmillan Cancer Support Worker

Information:

This job is now closed

Job summary

An opportunity has arisen at Epsom & St. Helier University Hospitals NHS Trust to join our Macmillan Cancer Support Worker Team (CSW). The successful applicant willwork alongside an established team of Clinical Nurse Specialists, Advanced Nurse Practitioners and medical colleagues supporting patients being investigated and treated for cancer.

Main duties of the job

The main focus of the Macmillan Cancer Support Workers is to support people to navigate the complex health and social care system during and following completion of cancer treatment. The post holder will coordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs; and coordinate care, education and support for people with non-complex care needs.

About us

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,199 to £34,876 a year Per annum pro rata incl. HCAS outer

Contract

Permanent

Working pattern

Full-time

Reference number

343-7694059-AG

Job locations

Epsom & St Helier Hospitals

Dorking Road

Epsom

KT18 7EG


Job description

Job responsibilities

To provide information and support to enable cancer patients and their carers toenable them to navigate the health and social care system.Co-ordinate care for patients with non-complex needs (level one supported selfmanagement National Cancer Survivorship Initiative risk stratification model)Co-ordinate education and support for people with non-complex care needs

Job description

Job responsibilities

To provide information and support to enable cancer patients and their carers toenable them to navigate the health and social care system.Co-ordinate care for patients with non-complex needs (level one supported selfmanagement National Cancer Survivorship Initiative risk stratification model)Co-ordinate education and support for people with non-complex care needs

Person Specification

Education, Formal Training and Qualifications

Essential

  • GSCE Grades A - C/ 'O' Maths and English
  • Willingness to undertake further education and training

Desirable

  • NVQ Level 3 in Health and Social Care or equivalent or working towards

Previous Experience

Essential

  • Experience as a support worker/administrator in a health service environment
  • Experience of working with complex and sensitive issues on a day to day basis, including contact with patients who may be distressed

Desirable

  • Experience working in NHS acute trust and/ or multidisciplinary workforce
  • Experience of working with cancer patients and their families

Skills and Abilities

Essential

  • Excellent communication skills (oral and written)
  • Excellent time management and organisational skills
  • Able to work autonomously and unsupervised where appropriate
  • Able to work as part of a team
  • Self-motivated - possesses high work standards

Knowledge

Essential

  • Knowledge and experience of office management, systems and practice
  • Understanding of medical terminology
Person Specification

Education, Formal Training and Qualifications

Essential

  • GSCE Grades A - C/ 'O' Maths and English
  • Willingness to undertake further education and training

Desirable

  • NVQ Level 3 in Health and Social Care or equivalent or working towards

Previous Experience

Essential

  • Experience as a support worker/administrator in a health service environment
  • Experience of working with complex and sensitive issues on a day to day basis, including contact with patients who may be distressed

Desirable

  • Experience working in NHS acute trust and/ or multidisciplinary workforce
  • Experience of working with cancer patients and their families

Skills and Abilities

Essential

  • Excellent communication skills (oral and written)
  • Excellent time management and organisational skills
  • Able to work autonomously and unsupervised where appropriate
  • Able to work as part of a team
  • Self-motivated - possesses high work standards

Knowledge

Essential

  • Knowledge and experience of office management, systems and practice
  • Understanding of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Epsom & St Helier Hospitals

Dorking Road

Epsom

KT18 7EG


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Epsom & St Helier Hospitals

Dorking Road

Epsom

KT18 7EG


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Uro-Oncology ANP & Team Lead

Easter Espinosa

easter.espinosa@nhs.net

01372735252

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,199 to £34,876 a year Per annum pro rata incl. HCAS outer

Contract

Permanent

Working pattern

Full-time

Reference number

343-7694059-AG

Job locations

Epsom & St Helier Hospitals

Dorking Road

Epsom

KT18 7EG


Supporting documents

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