Job summary
Surrey Downs Health & Care
Are you passionate about supporting people in their rehabilitation journey? Join our Integrated Stroke and Neurorehabilitation Service as a Community Neuro Rehab Assistant and make a real difference in patients' lives.
What we are looking for:
Strong written and verbal communication skills.
A proactive, compassionate approach to patient support.
Ability to work independently and as part of a multidisciplinary team.
Essential: Car driver with a valid UK driving licence and access to a car for business use.
What you will do in this role:
- Deliver neuro-rehabilitation programmes in outpatient, home, and community settings under the guidance of qualified therapists.
- Support Physiotherapy and Occupational Therapy interventions.
- Monitor patient progress and contribute to therapy planning within agreed guidelines.
What we offer:
- Be part of a supportive, dynamic team committed to patient-centred care.
- Opportunities for training and professional development.
- Professional support and supervision from experienced specialists.
- Join a dedicated team making a difference in patients' lives.
Apply now and help us deliver high-quality neurorehabilitation in the community!
Main duties of the job
- Support neuro-rehabilitation by implementing therapy programmes devised by the lead therapist
- Manage your own patient caseload, assessing and treating patients, and monitoring their progress.
- Assist in patient assessments, gathering relevant information, and adapting treatment plans under therapist guidance.
- Work closely with the multidisciplinary team, contributing to patient care planning and discharge processes.
About us
Surrey Downs Health and Care (SDHC) deliver care closer to people's own communities through our Primary Care Networks and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person centric care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:
- The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area.
- Epsom and St Helier's, St George's, University Hospitals NHS Trust.
- Surrey Council County
Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.
It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.
In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.
Job description
Job responsibilities
- To carry out basic assessments of patients needs as directed by Qualified Clinicians
- To carry out mobility and transfer assessments for specific pieces of equipment as requested by therapy or nursing staff and report back to qualified member of the team regarding the need for further input.
- To be able to identify more complex issues that need assessment by qualified clinician.
- To implement therapy programmes (as prescribed by the OT or PT) both to individuals and provide feedback to therapists.
- To carry out programmes devised by therapists using a range of techniques which the post holder has been deemed competent to do.
- To review patient progress and provide feedback at all stages of patients progress in caseload discussions.
- To work jointly with clinicians in cases which are complex and may require physical moving and handling as part of their rehabilitation.
- To be responsible for assessing and managing clinical risk in relation own caseload, seeking guidance where appropriate.
- Will not attempt any procedure without appropriate training and being deemed as competent to carry it out
- To contribute to the evaluations of therapeutic interventions including planning discharge:
- To set/ review SMART goals with patients, adapting them as the patient progresses.
- To be able to monitor progress with appropriate outcome measures, adjusting treatment as appropriate.
- To be able to prioritise work - load:
- To plan day-to-day workload.
- To be able to identify factors involved in making decisions with regard to prioritisation.
- To be able to prioritise the referrals to rehabilitation assistants on a daily basis.
- To provide support to clients, their carers, and other professionals involved in a patients care journey:
- To use listening skills and be aware of the issues and of how to respond to questions and anxieties. This requires empathy, sensitivity and good interpersonal skills, especially when a patient has barriers to understanding.
- To liaise with family, carers or other involved with a patients care in order to teach exercise programmes for them to supervise.
- To participate in the multi-disciplinary team within the Dorking Primary care Network Service.
- 7. To adhere to organisational standards for documentation / writing notes:
- To maintain timely patient progress notes on EMIS / Systm1
- To abide by the record keeping standards of SDHC
- To be involved in service projects and developments
- To contribute to and support any projects for improving the Community Therapy service.
- To keep clinical skills updated by attending study days and training.
- To maintain personal and professional development
- To take part in CPD
- Attend in-service training above.
- To participate in SDHCs appraisal scheme and formulate a personal development plan.
- To participate in Clinical supervision.
- To fulfil any specific tasks as requested by the Team Leader or other therapist
- To maintain complete confidentiality of all information concerning patients that may be known or acquired in the course of work as per SDHC policy.
- To adhere to all policies and procedures of the Community Therapy Service.
Please refer to the Job description and Person specification for more details
Job description
Job responsibilities
- To carry out basic assessments of patients needs as directed by Qualified Clinicians
- To carry out mobility and transfer assessments for specific pieces of equipment as requested by therapy or nursing staff and report back to qualified member of the team regarding the need for further input.
- To be able to identify more complex issues that need assessment by qualified clinician.
- To implement therapy programmes (as prescribed by the OT or PT) both to individuals and provide feedback to therapists.
- To carry out programmes devised by therapists using a range of techniques which the post holder has been deemed competent to do.
- To review patient progress and provide feedback at all stages of patients progress in caseload discussions.
- To work jointly with clinicians in cases which are complex and may require physical moving and handling as part of their rehabilitation.
- To be responsible for assessing and managing clinical risk in relation own caseload, seeking guidance where appropriate.
- Will not attempt any procedure without appropriate training and being deemed as competent to carry it out
- To contribute to the evaluations of therapeutic interventions including planning discharge:
- To set/ review SMART goals with patients, adapting them as the patient progresses.
- To be able to monitor progress with appropriate outcome measures, adjusting treatment as appropriate.
- To be able to prioritise work - load:
- To plan day-to-day workload.
- To be able to identify factors involved in making decisions with regard to prioritisation.
- To be able to prioritise the referrals to rehabilitation assistants on a daily basis.
- To provide support to clients, their carers, and other professionals involved in a patients care journey:
- To use listening skills and be aware of the issues and of how to respond to questions and anxieties. This requires empathy, sensitivity and good interpersonal skills, especially when a patient has barriers to understanding.
- To liaise with family, carers or other involved with a patients care in order to teach exercise programmes for them to supervise.
- To participate in the multi-disciplinary team within the Dorking Primary care Network Service.
- 7. To adhere to organisational standards for documentation / writing notes:
- To maintain timely patient progress notes on EMIS / Systm1
- To abide by the record keeping standards of SDHC
- To be involved in service projects and developments
- To contribute to and support any projects for improving the Community Therapy service.
- To keep clinical skills updated by attending study days and training.
- To maintain personal and professional development
- To take part in CPD
- Attend in-service training above.
- To participate in SDHCs appraisal scheme and formulate a personal development plan.
- To participate in Clinical supervision.
- To fulfil any specific tasks as requested by the Team Leader or other therapist
- To maintain complete confidentiality of all information concerning patients that may be known or acquired in the course of work as per SDHC policy.
- To adhere to all policies and procedures of the Community Therapy Service.
Please refer to the Job description and Person specification for more details
Person Specification
Qualifications
Essential
- GCSE or equivalent English and Maths
- Broad based educational achievement
Desirable
Experience and Knowledge
Essential
- Experience working in the NHS or similar healthcare settings
- Experience working with families and carers in a supporting role
- Knowledge and understanding of safeguarding responsibilities, including the duty to protect children and vulnerable adults and actively promote their welfare.
Desirable
- Experience working with individuals with cognitive, communication, or behavioural impairments
- Experience working in a rehab setting
- Experience in using alternative communication strategies (e.g., visual aids, supported conversation approaches)
Skills
Essential
- Effective communication skills - verbal and written
- Able to work effectively with minimal supervision in a busy environment
- Ability to work within agreed competency framework
- Computer literate, with the ability to use clinical systems following appropriate training
Desirable
- Demonstrates flexibility, adaptability, empathy, and a supportive approach to work
- Ability to motivate patients with complex needs
- Good problem-solving skills
Personal Attributes
Essential
- Able to move supplies when needed and to bend, reach and assist in the manual handling of patients
- Punctual in a work environment
- Good interpersonal skills to work with patients, carers and colleagues
- Valid licence to drive in UK with access to a car for business use
Desirable
- Interest in professional development within neuro rehabilitation
- Awareness of emerging technologies, including AI and digital tools, and the ability to apply relevant advances to support rehabilitation practice and improve patient outcomes
- Ability to motivate patients and self
Person Specification
Qualifications
Essential
- GCSE or equivalent English and Maths
- Broad based educational achievement
Desirable
Experience and Knowledge
Essential
- Experience working in the NHS or similar healthcare settings
- Experience working with families and carers in a supporting role
- Knowledge and understanding of safeguarding responsibilities, including the duty to protect children and vulnerable adults and actively promote their welfare.
Desirable
- Experience working with individuals with cognitive, communication, or behavioural impairments
- Experience working in a rehab setting
- Experience in using alternative communication strategies (e.g., visual aids, supported conversation approaches)
Skills
Essential
- Effective communication skills - verbal and written
- Able to work effectively with minimal supervision in a busy environment
- Ability to work within agreed competency framework
- Computer literate, with the ability to use clinical systems following appropriate training
Desirable
- Demonstrates flexibility, adaptability, empathy, and a supportive approach to work
- Ability to motivate patients with complex needs
- Good problem-solving skills
Personal Attributes
Essential
- Able to move supplies when needed and to bend, reach and assist in the manual handling of patients
- Punctual in a work environment
- Good interpersonal skills to work with patients, carers and colleagues
- Valid licence to drive in UK with access to a car for business use
Desirable
- Interest in professional development within neuro rehabilitation
- Awareness of emerging technologies, including AI and digital tools, and the ability to apply relevant advances to support rehabilitation practice and improve patient outcomes
- Ability to motivate patients and self
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
