Assistant Service Manager

Job summary

We are looking for an enthusiastic and motivated individual to work with our clinical and administrative teams to develop and manage services across our two-site Trust for a period of approximately 12 months maternity leave cover.Secondment opportunities will also be considered for this vacancy.

The post holder will be responsible for Respiratory, Lung Function and Neurology Services across the ESTH footprint.

Working closely with the Service Manager, you will be actively involved in the development of care pathways that will improve the quality of services we are able to offer to our patients, including liaison with community services to maximise the benefits of integrated working.

Main duties of the job

The post holder will manage the administration offices and the central administrative function(s) and provide a senior point of contact to A&C staff, enabling patients to receive treatment in accordance with the NHS Constitution and the Health and Social Care Bill 2011. The post holder will work closely with the clinical and nursing leads to ensure a high standard of patient care is delivered within clinical directorates in line with the Trust policy and standard operating procedures.

The post holder, working closely with the Service Manager, will be responsible for ensuring the efficient and effective delivery of patient care within their directorate. The post-holder will be expected to identify and implement initiatives to improve services, with delegated responsibility from the Service Manager, and lead designated projects to ensure key performance targets (financial, operational and clinical) are met.

About us

We offeran extensive range of services, includingcancer,pathology,surgery, andgynaecologyto 500,000 people in south west London and north east Surrey. We operate two busy general hospitals,Epsom HospitalandSt Helier Hospital, andrun services from other locations, includingSutton Hospital.

St Helier Hospital is home to theSouth West Thames Renal and Transplantation UnitandQueen Mary's Hospital for Children, while Epsom Hospital is home to theSouth West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals haveAccident and Emergency departments (A&E)andMaternity services (Obstetrics).

We also play an active role in the local healthcare economy, and are the lead provider in two innovative health and care partnerships.

In Surrey Downs (that's the Epsom, East Elmbridge and Dorking areas), we have partnered with CSH Surrey, the three GP federations in the Surrey Downs area, and Surrey County Council (who are an associate member), to provide adult community health services. This innovative partnership is called Surrey Downs Health and Care.

In Sutton, we have joined forces with the London Borough of Sutton, Sutton GP Services and South West London and St George's Mental Health Trust to provide adult and children's community health services and sexual health services to local people. Together, we are called Sutton Health and Care - you can visit our website www.suttonhealthandcare.nhs.uk.