Cardiology Investigations Scheduler

Job summary

This is an exciting time to join the Cardiology Investigations Department at Epsom & St Helier Hospitals as we look to expand our provision of cardiology services.

We are looking for a motivated, dynamic and enthusiastic individual to join our friendly team to coordinate and schedule our cardiac diagnostic investigations (cross-site).

Reporting to the Principal Cardiac Physiologist, you will lead a small team of administrative and clerical staff to schedule a range of cardiac diagnostic tests to meet diagnostic and referral to treatment time (RTT) targets.

A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service.

Main duties of the job

The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.

Based in the Cardiology Investigations Unit, the post holder will be the point of contact for all administrative and clerical issues relating to patient pathways of care, tracking and supporting patients from referral to treatment &/or discharge.

The post holder will provide a patient-focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.

It is essential that the successful applicant has a solution-oriented approach and puts the patient at the heart of what they do.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.