Senior Pharmacy Technician, Patient Services

Job summary

Are you a pharmacy technician with experience working in community or hospital Pharmacy?

Are you looking for varied, meaningful work that has a direct impact on patient care?

Yes? That's great! We have a role perfect for you.

We are looking for an ACPT-qualified pharmacy technicians to manage the dispensary workflow at Epsom General Hospital.

It's fast-paced and you'll need a good eye for detail as well as excellent customer care skills in order to liaise effectively with our patients, and MDT members.

Taking up this posts could be the start of something wonderful and the best decision you make this year. Tell us in your application how you meet the essential criteria in the person specification attached to the job description.

Please note these posts participate in Saturday and Sunday working as part of our 7-day service, Bank Holiday and late duty rotas.

The hospital is an easy 10-15 minute walk from Epsom (Surrey) Station. It is also accessible on on the E5, 166, 408, 479 and 293 bus routes.

Main duties of the job

Snapshot of your day as a pharmacy technician:

It begins with a team huddle. You then manage stock levels, coordinate medication orders, and ensure smooth pharmacy operations. You're the go-to person for stock inquiries, liaising with Pharmacy Stores and keeping staff updated on inventory.

As the day progresses, you mentor pharmacy technicians, trainees, and assistants, ensuring correct procedures are followed and supporting professional development. Your role is vital in sharing knowledge and maintaining high service standards.

You manage the workflow to ensure patients receive their medication in a timely manner.

In the afternoon, you work with the Principal Technician to identify improvement opportunities. This could involve reviewing procedures, audits, or policy updates to enhance patient service. Collaboration helps implement solutions to keep the pharmacy running smoothly.

As your shift ends, you review outstanding tasks, update stock records, and ensure everything is in order for the next day. You help organize the pharmacy for success, balancing operational duties with team support.

You will work one weekend every seven weeks (9:00 AM to 5:30 PM) with two associated rest days and participate in late lock-up/bank holiday shifts, ensuring continuous Pharmacy service coverage.

About us

At Epsom & St Helier, we pride ourselves on creating a diverse and inclusive environment where every member of our pharmacy team feels valued. We emphasise the importance of teamwork, open communication, and mutual support, ensuring that our staff are both professionally and personally fulfilled. Our pharmacy wellbeing group organises engaging events and provides opportunities for growth, such as resilience, recruitment training and more, empowering our technicians to develop their skills and advance in their careers.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.