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Epsom and St Helier University Hospitals NHS Trust

Paediatric Safeguarding PPC

Information:

This job is now closed

Job summary

The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support within the Paediatric Safeguarding team based at St Helier Hospital with a drive towards continuous improvement.

Based within this specialty clinical team, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care, tracking and supporting them from referral to treatment &/or discharge.

The post holder will provide a patient focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that every effort is made to meet statutory targets for children on a Safeguarding/Special Education Needs pathway.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer focused and a knowledgeable point of contact for parents/carers.

Main duties of the job

  • The post holder will be responsible for providing efficient and effective administrative support relevant to Child Protection, Looked after Children, Special Educational Needs and the Community Paediatrics service. Tracking patient pathways on the database and production of activity reports.
  • To be a point of contact within the department supporting requests from external agencies for medical advice on child protection, looked after children, special educational needs and Community Paediatric matters and to action the outcome according to protocol.
  • To support the collection and collation of statistical information and to provide information for management purposes as requested.
  • To support with incoming correspondence from external agencies relating to child protection, looked after children, special educational needs and Community Paediatrics. This will include retrieving medical records and arranging doctor support where appropriate.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Details

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year per annum

Contract

Fixed term

Duration

14 months

Working pattern

Full-time

Reference number

343-NN-6921765-FM-NP-Z

Job locations

St Helier Hospital

Wrythe Lane

Carshalton

SM5 1AA


Job description

Job responsibilities

To work as part of a multi-disciplinary clinical team maintaining efficient systems and processes relating to patients pathway. This includes maintaining accurate computerised and manual records, inputting registration and waiting list data onto the trusts computer systems and ensuring that all patient records are kept up to date with any details relevant to the patients attendance and/or admission.

When necessary in conjunction with Medical Records ensure all patients records are available to clinical staff as required in adherence with the Trust Medical Records Policy. This may include receiving discharge summaries, histology reports, obtaining results from external organisations/healthcare providers and preparing them and patients records for review by clinicians as required.

Facilitate completion of prior approval/exceptional treatment forms prior to patients attendance and/or admission in line with South West London Effective Commissioning Initiative

To liaise with clinical staff to ensure that specialist equipment is available, where required, and that clinical teams (e.g. ward, outpatient department etc.) are aware of patients with specialist needs.

Contribute to quality and cost improvement/ CQUIN initiatives to improve services.

Facilitate the timely production and dissemination of all patient and healthcare professional correspondence, including clinical correspondence and discharge summaries, to achieve quality measures.

Ensure that all patients are scheduled in accordance with safeguarding statutory targets and that attendance/admissions information is accurately recorded on all appropriate databases, including, but not limited to, iPM, iCM, PACS etc.

To arrange translation services, in liaison with the appropriate departmental manager, as required. This may include foreign language &/or sign language translation. Ensure that such services are available for the period of patient attendance &/or admission as appropriate.

Job description

Job responsibilities

To work as part of a multi-disciplinary clinical team maintaining efficient systems and processes relating to patients pathway. This includes maintaining accurate computerised and manual records, inputting registration and waiting list data onto the trusts computer systems and ensuring that all patient records are kept up to date with any details relevant to the patients attendance and/or admission.

When necessary in conjunction with Medical Records ensure all patients records are available to clinical staff as required in adherence with the Trust Medical Records Policy. This may include receiving discharge summaries, histology reports, obtaining results from external organisations/healthcare providers and preparing them and patients records for review by clinicians as required.

Facilitate completion of prior approval/exceptional treatment forms prior to patients attendance and/or admission in line with South West London Effective Commissioning Initiative

To liaise with clinical staff to ensure that specialist equipment is available, where required, and that clinical teams (e.g. ward, outpatient department etc.) are aware of patients with specialist needs.

Contribute to quality and cost improvement/ CQUIN initiatives to improve services.

Facilitate the timely production and dissemination of all patient and healthcare professional correspondence, including clinical correspondence and discharge summaries, to achieve quality measures.

Ensure that all patients are scheduled in accordance with safeguarding statutory targets and that attendance/admissions information is accurately recorded on all appropriate databases, including, but not limited to, iPM, iCM, PACS etc.

To arrange translation services, in liaison with the appropriate departmental manager, as required. This may include foreign language &/or sign language translation. Ensure that such services are available for the period of patient attendance &/or admission as appropriate.

Person Specification

Qualifications

Essential

  • Good general education with GCSE or equivalent in English at grade C or above.

Desirable

  • NVQ or working towards NVQ or equivalent

Experience

Essential

  • Administration experience
  • Experience of using a full range of IT/Patient administration systems

Desirable

  • Knowledge of working in Paediatrics

Safeguarding knowledge

Essential

  • Knowledge of safeguarding for children

Desirable

  • Experience working with safeguarding element to role
Person Specification

Qualifications

Essential

  • Good general education with GCSE or equivalent in English at grade C or above.

Desirable

  • NVQ or working towards NVQ or equivalent

Experience

Essential

  • Administration experience
  • Experience of using a full range of IT/Patient administration systems

Desirable

  • Knowledge of working in Paediatrics

Safeguarding knowledge

Essential

  • Knowledge of safeguarding for children

Desirable

  • Experience working with safeguarding element to role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

St Helier Hospital

Wrythe Lane

Carshalton

SM5 1AA


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

St Helier Hospital

Wrythe Lane

Carshalton

SM5 1AA


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Paediatric Safeguarding Assistant Manager

Lisa Freeman

lisa.freeman1@nhs.net

07795617267

Details

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year per annum

Contract

Fixed term

Duration

14 months

Working pattern

Full-time

Reference number

343-NN-6921765-FM-NP-Z

Job locations

St Helier Hospital

Wrythe Lane

Carshalton

SM5 1AA


Supporting documents

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