Team administrator

Job summary

To work as part of a community integrated service that is responsive to the needs of housebound patients within a defined caseload.

Working closely with the Senior Administrator and District Nurse Team Leader, the post holder will provide an efficient and responsive administration function for the PCN Community Nursing team

Provide general administrative support including; answering telephone calls, taking messages, setting up meetings, diary management, travel arrangements, filing, archiving, scanning, maintaining stationary supplies, general faxing and photocopying as required.

Main duties of the job

Acting as a first point of contact for the organisation, maintaining a calm and appropriate manner in a variety of situations and seek support as required.

Provide an effective and efficient administrative support service to the designated team to ensure consistency across the service area.

Support the delivery of a comprehensive administration and support function to the service areas to meet the needs of patients, staff, service users and visitors.

Regularly communicate with clinicians and administrative staff across the PCN's and the wider Community Teams to support the smooth running of the community nurse function.

Play a key role as a point of contact between the service and other support services, such as Estates, HR, Finance for such issues as site visits, payroll and staffing administration and processing orders and invoices.

Communicates with administrative support colleagues in other agencies to organise meetings.

Receives messages and requests for information, responding within procedural guidelines and refers to manager or clinician if necessary

Communicates meeting arrangements to Trust colleagues and external partner

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.